Careers

Job Title:  Billing Coordinator -Boise
Summary: Allied Business Solutions is currently seeking a Billing Coordinator to join our Admin team in Boise. Under the supervision of the Billing Team Lead, the ideal candidate will prepare client invoices in an accurate and timely manner, ensuring proper executive and facilitation of a smooth billing process with both internal and external clients.

Key Responsibilities:

• Track receipt of necessary documentation from internal and external sources to issue client billings on a timely
• Coordinate with internal stakeholders to ensure that invoicing is supported by either a contractual arrangement, a purchase order, or
• Assist in answering incoming phone
• Collect data required for all meter reads on units to ensure accurate invoicing to
• Establish contract setup for all new client placements/MPS
• Completion of billing on upgrades/cancelled
• Upload contract billing to each lease company & manage any error
• Process new equipment records for customer owned
• Process Insurance Certificate submission to lease
• Pass through maintenance funding discrepancy research and resolution to
• Run monthly reports to identify expiring agreements and warranties for renewal of
• Process agreement
• Reconcile monthly ABS Leasing pass through
• Assist with data entry special projects and other administrative duties, as

REQUIREMENTS:

• Outstanding interpersonal
• Well-organized and responsible with aptitude in problem-solving.
• Excellent customer service
• Strong data entry skills with an eye for detail and
• Ability to work independently and within a transformational team
• Detail oriented with outstanding customer service
• Dependable, trustworthy, and self-motivated.

ESSENTIAL QUALIFICATIONS:

• Associate’s or bachelor’s degree in business or equivalent knowledge/experience,
• Minimum of 2-3 years of billing experience or related
• Strong working knowledge of billing and financial
• Excellent communication skills (written and verbal) to facilitate discussions with all internal and external clients in a diplomatic and constructive
• Ability to meet firm
• Attention to detail and high level of
• Strong organization and problem-solving
• Strong computer skills: Windows based PC programs; (i.e., Excel, Word, and Outlook).
• Positive, friendly, and supportive
• Excellent time management skills, adherence to company policies, programs, and work
• Highly motivated, self-directed and results driven

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working
• Responsibilities may change from time to Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being It is not intended to be all- inclusive.

Job Title:  Sales Admin Coordinator -Boise
Summary: Allied Business Solutions is currently seeking an experienced, motivated, and highly organized individual to join our sales team in Boise. This individual will be assigned to various accounts working in partnership with the Account Managers. This position offers a tremendous training and development opportunity for someone to grow and refine their sales administration and operational skills. Candidate must excel in a fast-paced environment and be able to manage multiple projects and competing priorities with excellence and efficiency.

Key Responsibilities:

• Support and partner with sales staff per assigned territory.
• Coordinator all sales in assigned territory ensuring documents are completed, accurate and ready for finance team.
• Partner with Leasing Coordinator on necessary financial information.
• Contact client within 24 business hours from receipt of order.
• Schedule installation / pickup of product(s) with customer and manage through until completion.
• Develop working relationships with internal and external customers.
• Assist sales team with setting up new customers.
• Maintain customer databases and ensure accuracy of account information.
• Use internal CRM and order fulfillment system.
• Other duties as assigned

REQUIREMENTS:

• Outstanding interpersonal skills.
• Well-organized and responsible with aptitude in problem-solving.
• Strong data entry skills with an eye for detail and accuracy.
• Ability to work independently and within a transformational team environment.
• Ability to capture and document business and reporting requirements.
• Detail oriented with outstanding customer service skills.
• Dependable, trustworthy and self-motivated.

ESSENTIAL QUALIFICATIONS:

• Associate’s or Bachelor’s degree in business or equivalent knowledge/experience, preferred.
• Minimum of 1-2 years in sales administration/customer service focused role.
• Attention to detail and high level of accuracy.
• Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
• Strong organization and problem-solving skills.
• Strong computer skills: Windows based PC programs; (i.e., Excel, Word, and Outlook).
• Positive, friendly, and supportive attitude.
• Excellent time management skills, adherence to company policies, programs and work rules.
• Highly motivated, self-directed and results driven.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title:  Staff Accountant -Boise
Summary: Allied Business Solutions is currently seeking a Purchasing Manager to join our team in Boise. The Purchasing Manager is responsible for the overall management and supervision of the procurement department at Allied. This role provides leadership and development to the logistics team in purchasing activities, vendor management, processes development, and procurement policies. Excellent communication and maintaining relationships will be critical as this position will serve as the point of contact for the day-to-day procurement activities and will interface with clients at all levels, including internal and external.:

Key Responsibilities:
In this role, you will report to the CEO and Executive General Manager. You will hold department manager accountability for all company procurement including reports, controls, forecasting, and accounting. You will have three key areas of focus:

LEADERSHIP
• Personally, lead strategic org-level procurement processes like maintaining relationships with current suppliers and sourcing new suppliers, establishing relationships with vendors, negotiating purchasing contracts, and finding new sources of supply through final purchase contract.
• Set the structure and direction of the procurement department.
• Provide leadership and mentoring for all team members across the department.
• Recruit, train, supervise, and evaluate department staff.
• Liaise with executive leadership team members, supporting them in making data-driven and fiscally prudent decisions for their departments and operations.
• Lead the Logistics team as a strategic, high-output service center to the rest of the departments.
• Serve as a culture shaper of the company, upholding culture of rigor, structured thinking, data-informed analysis, and financial responsibility.

ESSENTIAL FUNCTIONS
• Manages and develops the procurement processes with team members to establish and streamline purchasing initiatives.
• Supervises personnel. Performs annual performance reviews.
• Identifies opportunities and works with leadership team to create or improve strategies and serves as the project lead for procurement services and support.
• Leads procurement related activity and planning, evaluation of proposals, and negotiation of contract terms and conditions.
• Supervises vendor management, including contract management, vendor evaluations, negotiated pricing, etc.
• Supports procurement risk management (approval limits, buyer spending limits, security, etc.)
• Sources and adds new items in eAutomate and Connectwise systems.
• Coordinates RTV’s with vendors on all defectives and cores.
• Registers new placement machines with manufactures for warranties.
• Tracks and processes all warranty parts/supply/equipment.
• Ensures all defectives/cores arrive to the warehouse for return no later than 5 days after RMA receipt from vendor.
• Allocates/ships hardware on equipment/demo/managed IT sales orders.
• Tracks all open PO’s, updates remark with tracking numbers, attaches order confirmations, updates request by date to match ETA of order.
• Communicates any delays in equipment orders to internal team members.
• Provides purchasing planning and control information by collecting, analyzing, and summarizing data and trends.
• Communicates available inventory equipment items for internal branch transfers with warehouse manager for scheduling/delivery.
• Other duties as assigned.

You are a great fit if the following apply:

• Passion for and love of learning.
• Have led some function(s) of a procurement team – ideally in a fast-paced B2B company or similar.
• Establish and drive an effective balance between growth aspirations and affordability in budgeting/forecasting process.
• Have a proactive and collaborative approach, you love working with people and people love working with you.
• Sense of ethics, integrity, and confidentiality about employee and business issues.
• Strong data entry skills with an eye for detail and accuracy.
• Ability to work independently and within a transformational team environment.

SKILLS, KNOWLEDGE, AND ABILITIES

• Bachelor’s degree in business, logistics, supply chain or equivalent knowledge/experience, preferred.
• Minimum of 4-5 years in management role.
• Knowledge of procurement, supply chain, cost control principles.
• Awareness and general understanding
• Attention to detail and high level of accuracy.
• Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
• Strong organization and problem-solving skills.
• Strong computer skills: Windows based PC programs (i.e., Excel, Word, Outlook, etc.)
• Positive, friendly, and supportive attitude.
• Excellent time management skills, adherence to company policies, programs, and work rules.
• Highly motivated, self-directed and results driven.
• Sound judgment and ability to remain calm under pressure.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title:  Tier II Support Technician – Boise
Summary: Allied Business Solutions is currently seeking an experienced Tier II Support Technician to join our service team in Boise, Idaho. We are looking for a positive, well-organized, self-motivated professional to service a growing customer base. This position will deliver a high level of customer service and achieve productivity levels in line with Allied’s vision and core values.

Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Provide senior level technical support to end users for issues not resolved at Tier 1.
• Triage, prioritize, manage and report on help desk tickets/resolutions.
• Use various systems, software and hardware tools to identify and diagnose device health status and problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Collaborate with management to champion efficient workflows andprocesses.
• ConnectWise experience preferred.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.
• Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc)

Essential Qualifications:

• Must have a minimum of 5+ years INDUSTRY EXPERIENCE in networking for consideration.
• Ability to work under stress/pressure to meet deadlines and company objectives.
• Knowledge of network protocols, configurations and understanding of LAN/WAN operations including VPN, VLANs, NAT and Trunking.
• Proficiency in Windows 10, Windows 2012 R2 and 2016, Active directory, GPO, Exchange, SharePoint, Terminal Server, SQL and HyperV.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.

• Work style that reflects a positive, friendly and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs and work rules.
• Ability to learn new computer software.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being It is not intended to be all- inclusive.

Job Title: Account Manager IT – Boise
Summary: Allied Business Solutions is currently seeking an experienced IT Account Manager to join our technical support team in Boise, Idaho. We are looking for a professional who is well-organized, self-motivated, and committed to serving a growing customer base. This position will deliver a high level of customer service and achieve productivity levels in line with Allied’s vision and core values.

Key Responsibilities:

• Primary responsibility is to manage Clients and their business while serving as the business point of contact.
• Ensure company policy and procedures are followed and maintained.
• Manage Client retention and satisfaction.
• Facilitate procurement of products and software.
• Assists with the preparation of Quarterly Business Reviews (QBR’s), when needed.
• Preparation of proposals and acceptance orders from Clients.
• Maintain proper margin on products ordered.
• Ensure orders are completed in a timely and accurate manner 100% of the time.
• Attend sales calls as needed and directed by the CEO.
• Ability to multi-task and quickly adapt to changing priorities, deal with ambiguity and use good judgment in stressful situations.
• Efficient in time management.
• Other duties as assigned.

Essential Requirements:

• Detail-oriented with outstanding sales and customer service skills.
• Dependable, trustworthy, and self-motivated.
• Complies with all IT policies, procedures, and security standards.
• Establish and maintain a positive, productive relationship with operational partners and staff.
• Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)
• Knowledge of the product stack that is available to the Client.
• Maintain a deep and current understanding of each Client’s business situation, business needs, and IT environment, translate those needs into service and product requirements.
• Identify trends and develop strategies to support such trends.

Required Qualifications:

• Bachelors or Associated degree.
• Must have a minimum of 3+ years of INDUSTRY EXPERIENCE in an Account Manager position.
• Ability to work under stress/pressure to meet deadlines and company objectives.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel, and Outlook).
• Demonstrates integrity and is widely trusted.
• Excellent communication skills (verbal, written, and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals.
• Strong organization and problem-solving skills.
• Workstyle that reflects a positive, friendly, and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs, and work rules.

Other Requirements:

• Physical demands include sits, squats, bends, lifts up to 50 pounds and moves during working hours.
• Standing and walking during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title: Dispatcher – Boise
Summary: Allied Business Solutions is currently seeking a Dispatch Associate to join our operations team in Boise, Idaho.

Key Responsibilities:

• Dispatch for Service calls to B2B clients.
• Dispatch technicians: providing addresses, pickup numbers, appointment times, etc.
• Tracking and tracing: monitoring technician location and ensuring timeliness for appointments
• Data Entry: entering service call information in operations system, technician information, arrival and departure times, etc.
• Provide excellent customer service: providing updates to customers, notifying of late service calls, answering incoming phone calls for dispatch, help desk, etc.
• Maintaining various logs and inventories.
• Coordinating with other departments as needed.
• Perform all other dispatch-related functions.
• Other duties as assigned.

Essential Requirements:

• Outstanding interpersonal skills.
• Well-organized and responsible with an aptitude for problem-solving.
• Strong data entry skills with an eye for detail and accuracy.
• Ability to work independently and within a transformational team environment.
• Ability to capture and document business and reporting requirements.
• Detail-oriented with outstanding customer service skills.
• Dependable, trustworthy, and self-motivated.
• Experience and proficient use of Microsoft Office Suites.

Required Qualifications:

• 1-year dispatch experience preferred
• Strong computer skills: use of Microsoft Office (Outlook, Excel, Word, etc.)
• Knowledge of network protocols, configurations, and understanding of LAN/WAN operations including VPN, VLANs, NAT, and Trunking
• Ability to learn new computer software (our internal logistics system)
• Excellent organizational skills (the ability to prioritize and process large amounts of data)
• Desire to work in a fast-paced environment.
• Positive and energetic attitude.
• Handle business client calls in a professional and calm manner.
• A High School Diploma (or equivalent) is preferred.

Other Requirements:

• Physical demands include sits, squats, bends, lifts, and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title: Tier III IT Support Technician
Summary: Allied Business Solutions is currently seeking an experienced Tier III IT Support Technician to join our service team in Boise, Idaho. We are looking for a positive, well-organized, self-motivated professional to service a growing customer base. This position will deliver a high level of customer service and achieve productivity levels in line with Allied’s vision and core values.

Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Provide senior level technical support to end users for issues not resolved at Tier I / Tier II.
• Triage, prioritize, manage and report on help desk tickets / resolutions.
• Use various systems, software and hardware tools to identify and diagnose devise health status and identify problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Efficient in time management.
• Collaborate with management to champion efficient workflows and processes.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.
• Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)

Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Provide senior level technical support to end users for issues not resolved at Tier I / Tier II.
• Triage, prioritize, manage and report on help desk tickets / resolutions.
• Use various systems, software and hardware tools to identify and diagnose devise health status and identify problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Efficient in time management.
• Collaborate with management to champion efficient workflows and processes.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.

Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)

Job Title:Tier I Dispatch Support Technician – Boise

Summary: Allied Business Solutions is currently seeking an experienced Tier I Dispatch Support Technician to
join our service team in Boise, Idaho. We are looking for a positive, well-organized, self-motivated
professional to service a growing customer base. This position will deliver a high level of customer
service and achieve productivity levels in line with Allied’s vision and core values.
Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Triage, prioritize, manage and report on help desk tickets / resolutions.
• Use various systems, software and hardware tools to identify and diagnose devise health status and identify problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Collaborate with management to champion efficient workflows and processes.
• ConnectWise experience preferred.
• Dispatcher for service calls to B2B clients.
• Dispatching technicians: providing addresses, pickup numbers, appointment times, etc.
• Tracking and tracing: monitoring technician location and ensuring timeliness for appointments.
• Data Entry: entering service call information in operations system, technician information, arrival, and departure times, etc.
• Provide excellent customer service: providing updates to customers notifying of late service calls, answering incoming phone calls for dispatch, help desk, etc.
• Maintaining various logs and inventories.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.
• Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)

Essential Qualifications:

• Must have a minimum of 2-3 years INDUSTRY EXPERIENCE in networking for consideration.
• Ability to work under stress/pressure to meet deadlines and company objectives.
• Knowledge of network protocols, configurations and understanding of LAN/WAN operations including VPN, VLANs, NAT and Trunking.
• Proficiency in Windows 10, Windows 2012 R2 and 2016, Active directory, GPO, Exchange, SharePoint, Terminal Server, SQL and HyperV.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.
• Work style that reflects a positive, friendly and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs and work rules
• Ability to learn new computer software.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program