Careers

Job Title:  Supply Coordinator – Boise
Summary: Allied Business Solutions is currently seeking aSupply Coordinator to join our admin team in Boise, ID location. The Supply Coordinator will be an enthusiastic and goal-oriented person with the drive to contribute in managing and processing all supply orders for Allied Business Solutions. You will be responsible for maintaining ongoing business relationships, and building new customer relationships, while providing unbeatable customer service with a positive attitude.  An effective coordinatormust be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phoneand in person..

Responsibilities:

• Upselling customers for supply needs.
• Build and maintain relationships, existing business relationships.
• Ability to grow; continually learning about new products and services while being brand ambassador.
• Must be able to react to changes productively and handle miscellaneous tasks as assigned.
• Data entry. Enter and update customer information in the database.
• Keep records of calls and note useful information.
• Take and process orders in an accurate manner.
• Address and resolve order discrepancies.
• Handle grievances to preserve the company’s reputation.
• Advise Manager when areas of the department are not in satisfactory condition.
• Other duties as assigned.
• Manage print audit.

Requirements:

• Detail oriented with outstanding customer service skills.
• Dependable, trustworthy, and self-motivated.
• Ability to work independently, but also be a part of a sales team.
• Excellent time management skills and reliability.
• Self-motivated and driven to create your own desired income.
• Ability to communicate information quickly and effectively to customers and other staff members.
• Strong sales skills.
• Creative and forward thinking. New growth will require creativity.
• Outgoing and professional personality.
• Comfortable with Microsoft office and answering phone calls

Essential Qualifications:

• Bachelor’s degree or equivalent preferred.
• Prefer 1-2 years’ of experience in an administrative support role.
• Ability to thrive in an ambiguous environment and when given a deadline have the ability to get it done.
• Proficiency in using MS Office Suite (Word, Excel, and Outlook).
• Excellent communication skills (verbal, written and presentation skills).
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Attention to detail, adherence to company policies, programs and work rules required.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title:  Delivery Installation Technician – Boise
Summary: Allied Business Solutions is currently seeking an experienced Delivery Installation Technician to join our operations team in Boise, Idaho. The candidate will provide exceptional customer service practices and complete assignments to deliver and install equipment accurately and swiftly. Must be computer savvy and skilled at research with hands on experience with copiers, printers, and scanners.

Responsibilities:

• Check in with Warehouse Manager first thing every morning to go over delivery schedule for the day.
• Always ensure the appropriate equipment is being delivered / picked up based on delivery paperwork.
• Transport equipment to and from specified destinations with care.
• Set up equipment and pull appropriate paperwork upon delivery to customer.
• Wrap all machines in accordance with warehouse color wrapping scheme.
• Deliver supplies to customers as needed and/or relay parts to techs as needed.
• Collect old toners and pull meter reads from picked up machines.
• Inspect and maintain the delivery truck and car’s supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure the vehicles are in proper working condition.
• Obey traffic laws, and follow established traffic and transportation procedures.
• Read maps and follow written and verbal geographic directions.
• Communicate with technicians, sales, and IT personnel according to policy when delivering to customers.
• Move equipment within office, warehouse, showroom, storage, etc.
• Perform machine moves for customers as directed in delivery calls.
• Present bills and packing slips for goods delivered or loaded and obtain customer signatures accordingly.
• Obtain signed packing lists and acceptance of delivery paperwork for installed equipment, and scan all for processing upon return to warehouse after completing RMA when needed.
• Report any mechanical problems encountered with vehicles (monthly reports to be turned into Warehouse Manager by the 5th of each month).
• Report delays, accidents, or other traffic and transportation situations, using company supplied cell phone to technician, customer, and Warehouse Manager as appropriate.
• Complete work orders via Remote Tech.
• Always display strong customer service skills and perform at a level which ensures customer satisfaction.
• Assist with shipping and receiving operations, inventory, warehouse/building maintenance, recycling etc.
• Keep warehouse safe with clear walkways.
• Other duties as may be assigned from time to time.

Requirements:

• Must have a valid driver’s license and insurance. Must be insurable.
• Electrical and mechanical trouble shooting skills, preferred.
• Detail oriented with outstanding customer service skills.
• Dependable, trustworthy, and self-motivated.

Essential Qualifications:

• Minimum of 2-3 years’ related experience.
• Ability to install hardware/software.
• Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
• Strong organization and problem-solving skills.
• Strong computer skills: Windows based PC programs; (i.e. Excel, Word, and Outlook).
• Positive, friendly, and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs, and work rules.
• Must hold valid and clean driver’s license.
• Responsible, self-motivated and neat in appearance.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title:  Billing Coordinator – Boise
Summary: Allied Business Solutions is currently seeking a Billing Coordinator to join our Admin team in Boise. Under the supervision of the Billing Team Lead, the ideal candidate will prepare client invoices in an accurate and timely manner, ensuring proper executive and facilitation of a smooth billing process with both internal and external clients.

Key Responsibilities:

• Track receipt of necessary documentation from internal and external sources to issue client billings on a timely
• Coordinate with internal stakeholders to ensure that invoicing is supported by either a contractual arrangement, a purchase order, or
• Assist in answering incoming phone
• Collect data required for all meter reads on units to ensure accurate invoicing to
• Establish contract setup for all new client placements/MPS
• Completion of billing on upgrades/cancelled
• Upload contract billing to each lease company & manage any error
• Process new equipment records for customer owned
• Process Insurance Certificate submission to lease
• Pass through maintenance funding discrepancy research and resolution to
• Run monthly reports to identify expiring agreements and warranties for renewal of
• Process agreement
• Reconcile monthly ABS Leasing pass through
• Assist with data entry special projects and other administrative duties, as

REQUIREMENTS:

• Outstanding interpersonal
• Well-organized and responsible with aptitude in problem-solving.
• Excellent customer service
• Strong data entry skills with an eye for detail and
• Ability to work independently and within a transformational team
• Detail oriented with outstanding customer service
• Dependable, trustworthy, and self-motivated.

ESSENTIAL QUALIFICATIONS:

• Associate’s or bachelor’s degree in business or equivalent knowledge/experience,
• Minimum of 2-3 years of billing experience or related
• Strong working knowledge of billing and financial
• Excellent communication skills (written and verbal) to facilitate discussions with all internal and external clients in a diplomatic and constructive
• Ability to meet firm
• Attention to detail and high level of
• Strong organization and problem-solving
• Strong computer skills: Windows based PC programs; (i.e., Excel, Word, and Outlook).
• Positive, friendly, and supportive
• Excellent time management skills, adherence to company policies, programs, and work
• Highly motivated, self-directed and results driven

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working
• Responsibilities may change from time to Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being It is not intended to be all- inclusive.

Job Title:  Sales Admin Coordinator -Boise
Summary: Allied Business Solutions is currently seeking an experienced, motivated, and highly organized individual to join our sales team in Boise. This individual will be assigned to various accounts working in partnership with the Account Managers. This position offers a tremendous training and development opportunity for someone to grow and refine their sales administration and operational skills. Candidate must excel in a fast-paced environment and be able to manage multiple projects and competing priorities with excellence and efficiency.

Key Responsibilities:

• Support and partner with sales staff per assigned territory.
• Coordinator all sales in assigned territory ensuring documents are completed, accurate and ready for finance team.
• Partner with Leasing Coordinator on necessary financial information.
• Contact client within 24 business hours from receipt of order.
• Schedule installation / pickup of product(s) with customer and manage through until completion.
• Develop working relationships with internal and external customers.
• Assist sales team with setting up new customers.
• Maintain customer databases and ensure accuracy of account information.
• Use internal CRM and order fulfillment system.
• Other duties as assigned

REQUIREMENTS:

• Outstanding interpersonal skills.
• Well-organized and responsible with aptitude in problem-solving.
• Strong data entry skills with an eye for detail and accuracy.
• Ability to work independently and within a transformational team environment.
• Ability to capture and document business and reporting requirements.
• Detail oriented with outstanding customer service skills.
• Dependable, trustworthy and self-motivated.

ESSENTIAL QUALIFICATIONS:

• Associate’s or Bachelor’s degree in business or equivalent knowledge/experience, preferred.
• Minimum of 1-2 years in sales administration/customer service focused role.
• Attention to detail and high level of accuracy.
• Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
• Strong organization and problem-solving skills.
• Strong computer skills: Windows based PC programs; (i.e., Excel, Word, and Outlook).
• Positive, friendly, and supportive attitude.
• Excellent time management skills, adherence to company policies, programs and work rules.
• Highly motivated, self-directed and results driven.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title:  Tier II Support Technician – Boise
Summary: Allied Business Solutions is currently seeking an experienced Tier II Support Technician to join our service team in Boise, Idaho. We are looking for a positive, well-organized, self-motivated professional to service a growing customer base. This position will deliver a high level of customer service and achieve productivity levels in line with Allied’s vision and core values.

Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Provide senior level technical support to end users for issues not resolved at Tier 1.
• Triage, prioritize, manage and report on help desk tickets/resolutions.
• Use various systems, software and hardware tools to identify and diagnose device health status and problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Collaborate with management to champion efficient workflows andprocesses.
• ConnectWise experience preferred.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.
• Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc)

Essential Qualifications:

• Must have a minimum of 5+ years INDUSTRY EXPERIENCE in networking for consideration.
• Ability to work under stress/pressure to meet deadlines and company objectives.
• Knowledge of network protocols, configurations and understanding of LAN/WAN operations including VPN, VLANs, NAT and Trunking.
• Proficiency in Windows 10, Windows 2012 R2 and 2016, Active directory, GPO, Exchange, SharePoint, Terminal Server, SQL and HyperV.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.

• Work style that reflects a positive, friendly and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs and work rules.
• Ability to learn new computer software.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being It is not intended to be all- inclusive.

Job Title: Tier III IT Support Technician
Summary: Allied Business Solutions is currently seeking an experienced Tier III IT Support Technician to join our service team in Boise, Idaho. We are looking for a positive, well-organized, self-motivated professional to service a growing customer base. This position will deliver a high level of customer service and achieve productivity levels in line with Allied’s vision and core values.

Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Provide senior level technical support to end users for issues not resolved at Tier I / Tier II.
• Triage, prioritize, manage and report on help desk tickets / resolutions.
• Use various systems, software and hardware tools to identify and diagnose devise health status and identify problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Efficient in time management.
• Collaborate with management to champion efficient workflows and processes.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.
• Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)

Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Provide senior level technical support to end users for issues not resolved at Tier I / Tier II.
• Triage, prioritize, manage and report on help desk tickets / resolutions.
• Use various systems, software and hardware tools to identify and diagnose devise health status and identify problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Efficient in time management.
• Collaborate with management to champion efficient workflows and processes.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.

Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)

Job Title:Tier I Dispatch Support Technician – Boise

Summary: Allied Business Solutions is currently seeking an experienced Tier I Dispatch Support Technician to
join our service team in Boise, Idaho. We are looking for a positive, well-organized, self-motivated
professional to service a growing customer base. This position will deliver a high level of customer
service and achieve productivity levels in line with Allied’s vision and core values.
Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Triage, prioritize, manage and report on help desk tickets / resolutions.
• Use various systems, software and hardware tools to identify and diagnose devise health status and identify problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Collaborate with management to champion efficient workflows and processes.
• ConnectWise experience preferred.
• Dispatcher for service calls to B2B clients.
• Dispatching technicians: providing addresses, pickup numbers, appointment times, etc.
• Tracking and tracing: monitoring technician location and ensuring timeliness for appointments.
• Data Entry: entering service call information in operations system, technician information, arrival, and departure times, etc.
• Provide excellent customer service: providing updates to customers notifying of late service calls, answering incoming phone calls for dispatch, help desk, etc.
• Maintaining various logs and inventories.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.
• Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)

Essential Qualifications:

• Must have a minimum of 2-3 years INDUSTRY EXPERIENCE in networking for consideration.
• Ability to work under stress/pressure to meet deadlines and company objectives.
• Knowledge of network protocols, configurations and understanding of LAN/WAN operations including VPN, VLANs, NAT and Trunking.
• Proficiency in Windows 10, Windows 2012 R2 and 2016, Active directory, GPO, Exchange, SharePoint, Terminal Server, SQL and HyperV.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.
• Work style that reflects a positive, friendly and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs and work rules
• Ability to learn new computer software.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program