Careers

Job Title: Service Technician / Installation

Summary: Allied Business Solutions is currently seeking an experienced Service Technician to join our service team in Salt Lake City, Utah. The candidate will provide exceptional customer service practices and complete assignments to repair and maintain office machines accurately and swiftly. Great opportunity to work for a leading technology company and learn a trade to advance your career.

Responsibilities:

• Troubleshoot and diagnose digital copier/printer/scanner software and hardware issues.
• Provide excellent customer service including clear and concise information regarding work status.
• Evaluate equipment issues.
• Respond to customer requests and assist end user in basic functionality.
• Utilize websites, technical manuals, handbooks and technical publications to keep current with new equipment and enhancements to older machines.
• Setup machines and provide networking support for customers.
• Deliver and installation hardware and software as assigned.
• Work independently with customers.
• Maintain paperwork and inventory per company policy.
• Maintain a neat and orderly car stock, requesting replacement parts/items as needed.
• Other duties as assigned.

Requirements:

• Provide list of training certification from a manufacturer.
• Electrical and mechanical trouble shooting skills.
• Detail oriented with outstanding customer service skills.
• Dependable, trustworthy and self-motivated.

Essential Qualifications:

• HS Diploma required.
• Knowledge and understanding of network standards (TCP/IP).
• Ability to install hardware/software.
• Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
• Strong organization and problem-solving skills.
• Strong computer skills: Windows based PC programs; (i.e. Excel, Word, and Outlook).
• Positive, friendly and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs and work rules.
• Must hold valid and clean driver’s license.
• Highly motivated, self-directed and results driven.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title: Sales Administrative Coordinator

Summary: Allied Business Solutions is currently seeking an experienced Service Technician to join our service team in Salt Lake City, Utah. The candidate will provide exceptional customer service practices and complete assignments to repair and maintain office machines accurately and swiftly. Great opportunity to work for a leading technology company and learn a trade to advance your career.

Responsibilities:

• Greet and welcome guests as soon as they arrive.
• Direct visitors to the appropriate person.
• Answer, screen and forward incoming calls.
• Open/close office and warehouse during normal business hours.
• Ensure office is tidy and presentable, with all necessary stationery and office supplies readily available.
• Restock office supplies, as needed.
• Receive, ship, sort and distribute mail/deliveries.
• Maintain office security by following safety procedures and controlling access to the building.
• Assist with coordinating sales documents, review for accuracy and completion and process through designated order coordinator.
• Contact customer within 24 business hours from receipt of final sales order.
• Coordinate delivery and installation and training for customer via established processes.
• Develop working relationships with internal and external customers.
• Maintain customer databases and ensure accuracy of account information.
• Other duties as assigned.

Requirements:

• Outstanding interpersonal skills.
• Well-organized and responsible with aptitude in problem-solving.
• Strong data entry skills with an eye for detail and accuracy.
• Ability to work independently and within a transformational team environment.
• Ability to capture and document business and reporting requirements.
• Detail oriented with outstanding customer service skills.
• Dependable, trustworthy and self-motivated.

Essential Qualifications:

• High school degree; additional certification in Office Management a plus.
• Minimum of 2-3 years in sales administration/customer service focused role.
• Attention to detail and high level of accuracy.
• Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
• Strong organization and problem-solving skills.
• Strong computer skills: Windows based PC programs; (i.e. Excel, Word, and Outlook).
• Positive, friendly and supportive attitude.
• Excellent time management skills, adherence to company policies, programs and work rules.
• Highly motivated, self-directed and results driven.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title: Sales Manager

Summary: Allied Business Solutions is currently seeking an experienced Sales Manager to join our sales team in Eastern Idaho.  The candidate will have a proven success in selling digital office equipment and software solutions, including multifunctional products that copy, print, and fax/scan.  This position will have deliver a proactive leadership style to achieve maximum profitability and productivity in line with Allied’s vision and core values.

Responsibilities:

• Develop a plan that includes goals, objectives and strategies that ensure maximum profitability and productivity within an assigned territory.
• Lead, motivate and counsel assigned sales team, to meet or exceed budgeted sales revenue, gross profit, unit placement, expense and equipment contribution projections.
• Create a successful sales culture while building a strong team that is customer service oriented.
• Assist sales representatives in preparation of proposals and presentations.
• Ensure sales representatives meet or exceed all activity standards for prospecting calls, appointments, demonstrations/presentations and closing of sales.
• Set examples for sales representatives in the area of personal character, emotional commitment, organizational skills, selling skills and work habits.
• Conduct regular coaching and counseling sessions that build sales team motivation and selling skills.
• Train and coach sales team through observing and documenting performance, providing feedback and providing appropriate recognition and counseling.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Experience being a strategic member of the sales management team who contributes significantly to growth and development of Allied Business Solutions.

Essential Qualifications:

• Must have a minimum of 3-5 years’ INDUSTRY EXPERIENCE for consideration.
• Ability to work under stress/pressure to meet deadlines and financial objectives.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals and revenue targets.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.
• Leadership style that reflects a positive, friendly and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs and work rules.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title: Xerox Production Technician

Summary: Allied Business Solutions is currently seeking an experienced high-energy individual with outstanding interpersonal skills and proven track record to support Xerox Office Production equipment.   This individual will join our service team in Salt Lake City, Utah.  If you are a positive, well-organized, self-motivated professional who thrives on providing exemplary customer support to a growing customer base, apply today.

Responsibilities:

• Repair and perform preventative maintenance on production digital copiers and presses. Troubleshoot network printing and network scanning capabilities of digital multifunctional equipment.
• Deliver outstanding customer service to our internal and external clients. It is imperative that client’s copiers and printers are working correctly, and that our clients receive top-notch service at all times.
• Focus on key productivity objectives including customer service scores, gross calls per day, efficiency ratings, and response time commitments.
• Administers training on Xerox family of products to end users.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all policies and procedures and security standards.

Essential Qualifications:

• Must have a minimum of 5-7+ years technical industry experience for consideration.
• Ability to work under stress/pressure to meet deadlines and company objectives.
• Superior time management skills and reliability, attention to detail, adherence to company policies, programs and work rules.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.
• Work style that reflects a positive, friendly and supportive attitude.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Must be able to lift up to 50 lbs.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title: Tier III IT Support Technician

Summary: Allied Business Solutions is currently seeking an experienced Tier III IT Support Technician to join our service team in Boise, Idaho.  We are looking for a positive, well-organized, self-motivated professional to service a growing customer base.  This position will deliver a high level of customer service and achieve productivity levels in line with Allied’s vision and core values.

Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Provide senior level technical support to end users for issues not resolved at Tier I / Tier II.
• Triage, prioritize, manage and report on help desk tickets / resolutions.
• Use various systems, software and hardware tools to identify and diagnose devise health status and identify problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Efficient in time management.
• Collaborate with management to champion efficient workflows and processes.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.
• Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)

Essential Qualifications:

• Must have a minimum of 10+ years INDUSTRY EXPERIENCE in networking for consideration.
• Ability to work under stress/pressure to meet deadlines and company objectives.
• Knowledge of network protocols, configurations and understanding of LAN/WAN operations including VPN, VLANs, NAT and Trunking.
• Proficiency in Windows 10, Windows 2012 R2 and 2016, Active directory, GPO, Exchange, SharePoint, Terminal Server, SQL and HyperV.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.
• Work style that reflects a positive, friendly and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs and work rules.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program