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Human Resources Generalist – Boise

Job Title: Human Resources Generalist – Boise

Date: May 2022

Summary: Allied Business Solutions is currently seeking an experienced, motivated, and highly organized HR Generalist to join our team in Boise. Candidate must excel in a fast-paced environment and be able to manage multiple projects and competing priorities with excellence and efficiency. This position reports to the Director of Finance.

What You Will Do:

  • Executes, performs, and provides support and administration across a wide range of human resource functions including but not limited to benefits and leave, payroll, performance and talent management, compensation and salary administration, employee recognition and relations, and reporting.
  • Contributes to the development of a culture of equity, diversity, and inclusion.
  • Stays up to date and maintains compliance with federal, state, and local employment laws and regulations and recommended best practices. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Communicates and carries out the organization’s policies, procedures and standards, contributes to continual improvements to the efficiency of the department, and supports Allied in the execution of HR projects and initiatives to support business goals.
  • Coordinates various staffing procedures such as processing employee life-cycle changes (hires, terminations, promotions, status changes, etc.) maintaining and updating employee files, both paper and electronic. • Enters data in the payroll system and HR vault, maintaining the integrity of data of HR files. Performs routine auditing of employee files including I-9 and benefit files. Conduct bi-monthly payroll processing.
  • Analyzes and responds to unemployment claims. Answer requests affiliated with its HR role such as employment verification, employee payroll questions, benefits questions, etc.
  • Collaborates with other departments and management to develop, implement and communicate HR plans, programs, and services.
  • Fleet management of tracking fuel cards, vehicle assessments, and employee assignments.
  • Other duties as assigned.

What Success In This Role Looks Like:

  • Outstanding interpersonal, negotiation, and conflict resolution skills including the ability to answer questions and convey information effectively with all levels of employees, while maintaining good working relationships clearly and concisely.
  • Experienced in HR and employment-related laws and regulations with an understanding of legal compliance requirements systems.
  • Maintaining frequent and professional employee communications and responding quickly to requests.
  • Well-organized and responsible with an aptitude for problem-solving.
  • Sense of ethics, integrity, and confidentiality with regard to employee and business issues.
  • Strong data entry skills with an eye for detail and accuracy.
  • Ability to work independently and within a transformational team environment.
  • Ability to capture and document business and reporting requirements.
  • Strong detail orientation and be a solutions-oriented team player who takes initiative and is accountable for their own results. Dependable, trustworthy, and self-motivated.

Culture / Work Environment:

  • Work will be performed in an office environment in Boise, Idaho.
  • Very occasional travel may be required.
  • Core Values:
  1. Do The Right Thing – Cultivate honesty, respect, trust & integrity.
  2. Own What You Do – Be accountable & take responsibility.
  3. Improve Yourself – Be a lifelong learner.
  4. Enjoy the Ride – Have Fun!

Essential Qualifications:

  • Associate’s or bachelor’s degree in business, human resources, or equivalent knowledge/experience, preferred.
  • Minimum of 2+ years of relevant work experience.
  • Familiarity with COBRA, FMLA, ADA, worker’s compensation, and legal compliance.
  • Awareness and a general understanding of federal, state, and local employment laws.
  • Attention to detail and high level of accuracy.
  • Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
  • Strong organization and problem-solving skills.
  • Strong computer skills: Abode and Windows-based PC programs: (i.e., Excel, Word, and Outlook).
  • Positive, friendly, and supportive attitude.
  • Excellent time management skills, adherence to company policies, programs, and work rules.
  • Highly motivated, self-directed, and results-driven.
  • Experience with Paychex Flex platform is a plus.

Other Requirements:

  • Physical demands include sits, squats, bends, lifts, and moves during working hours.
  • Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
  • This job description is intended to describe the general level of work performed. It is not intended to be all-inclusive.

Employment Status: Full Time

Job Role: Human Resources Generalist

Years of Experience: 2+ years of relevant HR experience

Career Level: Operations Mid-level

Degree/Education: Associate’s or bachelor’s degree in business, human resources, or equivalent knowledge/experience, preferred.

Joining Date: Immediately

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Logistics Supervisor

Job Title: Logistics Supervisor

Date: May 2022

Summary: Operations is the heart of Allied Business Solutions. We focus on quality and outstanding customer service. Our operations team delivers technology products throughout the Treasure Valley. As a Logistics Supervisor, you will be responsible for leading the operations and warehouse functions while focusing on exceeding productivity goals. To achieve this, the position utilizes creative problem-solving skills to deliver results that drive productivity and efficiency.

Responsibilities:

  • Supervises assigned functions related to the physical shipping and receiving of inventory to ensure that all records are accurately maintained, inventory properly controlled, and orders filled in an efficient and timely manner.
  • Participates in the development of shipping and receiving, quality, and rework processes to ensure maximum efficiencies are gained, and performance standards are met.
  • Strong analytical skills with the ability to develop and create original analysis.
  • Ability to plan, organize, and prioritize multiple and simultaneous projects, issues, and activities.
  • Manages all company lease returns; ensures MFiles Lease Return workflow is followed and updated weekly.
  • Performs all assigned tasks accurately, efficiently, and within company policy and procedures.
  • Makes accurate and efficient product order selection and receiving based on branch demands and product handling guidelines.
  • Allocates equipment accessories to complete delivery for the fulfillment of lease funding orders to finalize booking into Finance.
  • Prior management experience preferred. Leads and develops a small team by mentoring and engaging team members to achieve company initiatives.
  • Acts as a primary information source for the operations team, maintaining compliance and consistency, and taking corrective action when needed.
  • Creates, communicates, and maintains quality control policies and standard work procedures.
  • Evaluates performance objectives and metrics to determine productivity levels.
  • Maintains fleet inventory and ensures licensure, registration, procurement, monitoring, and maintenance processes.
  • Performs general cleaning duties to achieve warehouse appearance standards and safety requirements
  • Operates equipment according to safety guidelines in the performance of essential job functions.
  • Reports any mechanical problems within the equipment function of the warehouse.
  • Assists management in achieving budgeted goals.
  • Participates in taking inventory count according to company policies/procedures.
  • Notifies management regarding product quality, safety concerns, and sanitation issues.
  • Upholds the security and confidentiality of the company and data within the area of responsibility.
  • Other duties as assigned.

Requirements:

  • Detail-oriented with outstanding customer service skills.
  • Dependable, trustworthy, and self-motivated.
  • Must be a self-starter and able to work without supervision.
  • Ability to set and manage to prioritize.
  • Consistent attendance.
  • Experience and proficient use of Microsoft Outlook, UPS WorldShip, FedEx Ship Manager, and inventory management software.

Essential Qualifications:

  • Bachelor’s degree or equivalent required.
  • Minimum of 3-5 years experience in manufacturing, production, or distribution warehouse environment.
  • Experience with managing a team of warehouse associates.
  • Ability to thrive in an ambiguous environment and when given a deadline have the ability to get it done.
  • Proficiency in using MS Office Suite (Word, Excel, and Outlook).
  • Excellent communication skills (verbal, written, and presentation skills).
  • Must have a valid driver’s license and minimum levels of auto insurance coverage.
  • Attention to detail and adherence to company policies, programs, and work rules are required.

Other Requirements:

  • Physical demands include sitting, squats, bends, lifts, stretches, and moves during working hours.
  • Lifting and moving material up to 50 pounds each.
  • Standing for prolonged periods of time. Frequent walking, driving, and moving throughout facilities.
  • Ascending and descending ladders and stairs safely and without limitation.
  • Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
  • This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Employment Status: Full Time

Job Role: Logistics Supervisor

Years of Experience: 3-5 years operations experience

Career Level: Operations Mid-level

Degree/Education: Bachelor’s degree required

Joining Date: Immediately

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Tier II Support Technician - Boise

Job Title: Tier II Support Technician – Boise

Date: April-May 2022

Summary: Allied Business Solutions is currently seeking an experienced Tier II Support Technician to join our service team in Boise, Idaho.  We are looking for a positive, well-organized, self-motivated professional to service a growing customer base.  This position will deliver a high level of customer service and achieve productivity levels in line with Allied’s vision and core values.

Responsibilities:

  • Expand knowledge base by creating new documentation that describes technical fixes.
  • Provide senior-level technical support to end-users for issues not resolved at Tier I.
  • Use various systems, software, and hardware tools to diagnose and resolve service tickets.
  • Ability to multitask and quickly adapt to changing priorities.
  • Collaborate with management to strengthen efficient workflows and processes.
  • Utilization of IT ticketing system and remote support tools. ConnectWise experience preferred.
  • Other duties as assigned.

Requirements:

  • Detail-oriented with outstanding customer service skills.
  • Dependable, trustworthy, and self-motivated.
  • Complies with all IT policies, procedures, and security standards.
  • Broad experience within technical areas such as infrastructure, peripherals, operating systems (workstation and server), and other non-Microsoft applications.

Essential Qualifications:

  • Must have a minimum of 2+ years of INDUSTRY EXPERIENCE in server administration for consideration.
  • Ability to work under stress/pressure to meet deadlines and company objectives.
  • Knowledge of network fundamentals, configuration, and support. Understanding of router/firewall, switching, VPN, and Wi-Fi.
  • Proficiency in Windows 10-11, Windows Server 2012-2022, Active Directory, Backups, O365, Exchange, RDS, and Virtualization. SharePoint experience is also preferred.
  • Proficiency in using MS Office Suite (PowerPoint, Word, Excel, Outlook, and Visio).
  • Excellent communication skills (verbal, written, and presentation skills) and business acumen.
  • Personal drive and motivation to achieve goals.
  • Must have a valid driver’s license and minimum levels of auto insurance coverage.
  • Strong organization and problem-solving skills.
  • A work style that reflects a positive, friendly, and supportive attitude.
  • Excellent time management skills, attention to detail, adherence to company policies, programs, and work rules.
  • Ability to learn new computer software.

Other Requirements:

  • Physical demands include sits, squats, bends, lifts, and moves during working hours.
  • Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
  • This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Employment Status: Full Time

Job Role: Tier II Support Technician – Boise

Years of Experience: 5+ years of Networking Experience

Career Level: Mid-level

Degree/Education: Bachelor’s degree required

Joining Date: Immediately

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Delivery Installation Technician

Job Title: Delivery Installation Technician

Date: April 2022

Summary: Allied Business Solutions is currently seeking an experienced Delivery Installation Technician to join our
operations team in Boise, Idaho. The candidate will provide exceptional customer service practices
and complete assignments to deliver and install equipment accurately and swiftly. Must be computer
savvy and skilled at research with hands-on experience with copiers, printers, and scanners.

Responsibilities:

  • Check-in with the Warehouse Manager first thing every morning to go over the delivery schedule for the day.
  • Always ensure the appropriate equipment is being delivered/picked up based on the delivery paperwork.
  • Transport equipment to and from specified destinations with care.
  • Set up equipment and pull appropriate paperwork upon delivery to the customer.
  • Wrap all machines in accordance with the warehouse color wrapping scheme.
  • Deliver supplies to customers as needed and/or relay parts to techs as needed.
  • Collect old toners and pull meter reads from picked-up machines.
  • Inspect and maintain the delivery truck and car’s supplies and equipment such as gas, oil, water, tires, lights, and brakes to
    ensure the vehicles are in proper working condition.
  • Obey traffic laws, and follow established traffic and transportation procedures.
  • Read maps and follow written and verbal geographic directions.
  • Communicate with technicians, sales, and IT personnel according to the policy when delivering to customers.
  • Move equipment within the office, warehouse, showroom, storage, etc.
  • Perform machine moves for customers as directed in delivery calls.
  • Present bills and packing slips for goods delivered or loaded and obtain customer signatures accordingly.
  • Obtain signed packing lists and acceptance of delivery paperwork for installed equipment, and scan all for processing upon
    return to the warehouse after completing RMA when needed.
  • Report any mechanical problems encountered with vehicles (monthly reports to be turned into Warehouse Manager by
    the 5th of each month).
  • Report delays, accidents, or other traffic and transportation situations, using company-supplied cell phones to technician,
    customers, and Warehouse managers as appropriate.
  • Complete work orders via Remote Tech.
  • Always display strong customer service skills and perform at a level that ensures customer satisfaction.
  • Assist with shipping and receiving operations, inventory, warehouse/building maintenance, recycling, etc.
  • Keep warehouse safe with clear walkways.
  • Other duties may be assigned from time to time

Requirements:

  • Must have a valid driver’s license and insurance. Must be insurable.
  • Electrical and mechanical troubleshooting skills are preferred.
  • Detail-oriented with outstanding customer service skills.
  • Dependable, trustworthy, and self-motivated.

Essential Qualifications:

  • Minimum of 2-3 years of related experience.
  • Ability to install hardware/software.
  • Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic
    and constructive manner and to support customer relations.
  • Strong organization and problem-solving skills.
  • Strong computer skills: Windows-based PC programs; (i.e. Excel, Word, and Outlook).
  • Positive, friendly, and supportive attitude.
  • Excellent time management skills, attention to detail, adherence to company policies, programs, and work rules.
  • Must hold valid and clean driver’s license.
  • Responsible, self-motivated, and neat in appearance.

Other Requirements:

  • Physical demands include sits, squats, bends, lifts, and moves during working hours.
  • Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and
    responsibilities at the discretion of ABS and its executives.
  • This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

 

Job Role: Delivery Installation Technician

Years of Experience: 2-3 years of related experience

Career Level: Entry

Degree/Education: High School Diploma required.

Joining Date: Immediately

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Controller

Job Title: Controller

Date: May 2022

Summary: Allied Business Solutions is seeking an emerging, professional leader with a proven track record in strategic financial management, identifying key financial performance indicators, and operational planning. This is a rare opportunity to join a business technology company that has an ambitious plan and is already profitable and growing.

Key Responsibilities: In this role, you will report to the Director of Finance.  You will hold executive accountability for all financial reporting, controls, forecasting, and accounting.  You will have three key areas of focus:

LEADERSHIP

  • Personally, lead strategic org-level financial processes like annual budgeting, forecasting, scenario planning, and other key analyses.
  • Set the structure and direction of the finance and accounting department.
  • Provide leadership and mentoring for all team members across the department.
  • Recruit, train, supervise and evaluate department staff.
  • Liaise with executive leadership team members, supporting them in making data-driven and fiscally prudent decisions for their departments and operations.
  • Lead the Finance team as a strategic, high-output service center to the rest of the departments.
  • Serve as a culture shaper of the company, upholding a culture of rigor, structured thinking, data-informed analysis, and financial responsibility.
  • Assist in establishing short- and long-range departmental goals, objectives, policies, and operating procedures.

FINANCIAL PLANNING & ANALYSIS

  • Develop systems and perform oversight maintaining a robust financial model for the company, conducting periodic scenario planning, monthly reporting, and other functions as requested or required by the CEO and Executive General Manager.
  • Be a thought leader on how to improve monetization and a sounding board on improving processes to help optimize company financials.
  • Represent the company externally to government agencies, auditors, third-party accountants, etc.
  • Verify the financial compliance of the company with local, state, and federal requirements.
  • Combine strong business and financial acumen to make key decisions backed by data and analytics.
  • Manage processes for financial forecasting, benchmarking, budgets, and negotiations.
  • Oversee the implementation and maintenance of all financial software systems.

ACCOUNTING

  • Manage accounting team and ensure accurate and timely handling of all accounts payable, and accounts receivable.
  • Oversee the payroll functions bi-monthly.
  • Work with the company accounting firm and auditors and supervise the completion of all audits.
  • Other duties as assigned.

You are a great fit if the following apply:

  • Passion for and love of learning.
  • Have led some function(s) of finance at the Director level – ideally in a fast-paced B2B company or similar.
  • Establish and drive an effective balance between growth aspirations and affordability in the budgeting/forecasting process.
  • Have a proactive and collaborative approach, you love working with people and people love working with you.
  • Sense of ethics, integrity, and confidentiality about employee and business issues.
  • Strong data entry skills with an eye for detail and accuracy.
  • Ability to work independently and within a transformational team environment.

Essential Qualifications:

  • Bachelor’s degree in business, finance, or equivalent knowledge/experience, is preferred.
  • Minimum of 8–10 years in mid to senior-level finance or accounting position-focused role.
  • Knowledge of finance, accounting, budgeting, and cost control principles including Generally Accepted Accounting Principles.
  • HR experience preferred.
  • Awareness and a general understanding of federal, state, and local employment laws.
  • Attention to detail and high level of accuracy.
  • Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
  • Strong organization and problem-solving skills.
  • Strong computer skills: Windows-based PC programs: (i.e., Excel, Word, and Outlook).
  • Positive, friendly, and supportive attitude.
  • Exceptional time management skills, adherence to company policies, programs, and work rules.
  • Highly motivated, self-directed, and results-driven.
  • Sound judgment and ability to remain calm under pressure.

Other Requirements:

  • Physical demands include sits, squats, bends, lifts, and moves during working hours.
  • Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
  • This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Years of Experience: 8–10 years of financial experience.

Career Level: Mid to Senior Finance

Job Role: Controller

Joining Date: Immediately

Employment Status: Full Time

Degree/Education: Bachelor’s degree in business, finance, or equivalent knowledge/experience, preferred.

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Tier I Support Technician | Boise, Idaho

Job Title: Tier I Support Technician – Boise

Date: March 2022

Summary: Allied Business Solutions is currently seeking an experienced Tier I Support Technician to join our service team in Boise, Idaho. We are looking for a positive, well-organized, self-motivated professional to service a growing customer base. This position will deliver a high level of customer service and achieve productivity levels in line with Allied’s vision and core values.

Responsibilities:

  • Build knowledge base by managing the formulation of new documentation that describes technical fixes.
  • Provide technical support to end-users for issues reported.
  • Triage, prioritize, manage, and report on help desk tickets/resolutions.
  • Use various systems, software, and hardware tools to identify and diagnose device health status and problems.
  • Ability to multi-task and quickly adapt to changing priorities.
  • Collaborate with management to champion efficient workflows and processes.
  • ConnectWise experience preferred.
  • Other duties as assigned.

Requirements:

  • Detail-oriented with outstanding sales and customer service skills.
  • Dependable, trustworthy, and self-motivated.
  • Complies with all IT policies, procedures, and security standards.
  • Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)
  • Ability to escalate and coordinate inter-departmental troubleshooting efforts.
  • Proven ability to communicate effectively (written and verbally) with customers, peers, management, contractors, and vendors.

Essential Qualifications:

  • Must have a minimum of 2+ years of INDUSTRY EXPERIENCE in networking for consideration.
  • Ability to work under stress/pressure to meet deadlines and company objectives.
  • Knowledge of network protocols, configurations, and understanding of LAN/WAN operations including VPN, VLANs, NAT, and Trunking.
  • Proficiency in Windows 10, Windows 2012 R2 and 2016, Active Directory, GPO, Exchange, SharePoint, Terminal Server, SQL, and HyperV.
  • Proficiency in using MS Office Suite (PowerPoint, Word, Excel, and Outlook).
  • Excellent communication skills (verbal, written and presentation skills) and business acumen.
  • Personal drive and motivation to achieve goals.
  • Must have a valid driver’s license and minimum levels of auto insurance coverage.
  • Strong organization and problem-solving skills.
  • Work style that reflects a positive, friendly, and supportive attitude
  • Excellent time management skills, attention to detail, adherence to company policies, programs, and work rules.
  • Ability to learn new computer software.

Benefits:

  • 401(k) matching up to 6%
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Supplemental insurances available
  • Flexible spending account
  • Paid time off

Other Requirements:

  • Physical demands include sits, squats, bends, lifts, and moves during working hours.
  • Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
  • This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Role: Tier I Support Technician

Joining Date: Immediately

Employment Status: Full Time

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Sales Admin Coordinator | Boise, Idaho

Job Title: Sales Admin Coordinator – Boise

Date: March 2022

Summary: Allied Business Solutions is currently seeking an experienced, motivated, and highly organized individual to join our sales team in Boise. This individual will be assigned to various accounts working in partnership with the Account Managers. This position offers a tremendous training and development opportunity for someone to grow and refine their sales administration and operational skills. The candidate must excel in a fast-paced environment and be able to manage multiple projects and competing priorities with excellence and efficiency.

Responsibilities:

  • Support and partner with sales staff per assigned reps.
  • Coordinator all sales per assigned reps ensuring documents are completed, accurate, and ready for the finance team.
  • Process credit applications.
  • Pull lease upgrade quotes.
  • Communication via phone with the client for account setup and review of order received.
  • Schedule installation/pickup of the product(s) with the client and manage through until completion.
  • Develop working relationships with internal and external customers.
  • Assist sales team with setting up new customers.
  • Maintain customer databases and ensure accuracy of account information.
  • Use internal CRM and order fulfillment system.
  • Other duties as assigned.
  • Outstanding interpersonal skills.
  • Well-organized and responsible with an aptitude for problem-solving.
  • Strong data entry skills with an eye for detail and accuracy.
  • Ability to work independently and within a transformational team environment.
  • Ability to capture and document business and reporting requirements.
  • Detail-oriented with outstanding customer service skills.
  • Dependable, trustworthy, and self-motivated.

Essential Qualifications:

  • Associate’s or bachelor’s degree in business or equivalent knowledge/experience preferred.
  • Minimum of 1-2 years in sales administration/customer service-focused role.
  • Attention to detail and high level of accuracy.
  • Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
  • Strong organization and problem-solving skills.
  • Strong computer skills: Windows-based PC programs; (i.e., Excel, Word, and Outlook).
  • Positive, friendly, and supportive attitude.
  • Excellent time management skills, adherence to company policies, programs, and work rules.
  • Highly motivated, self-directed, and results-driven.

Other Requirements:

  • Physical demands include sits, squats, bends, lifts, and moves during working hours.
  • Responsibilities may change from time to time.  Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
  • This job description is intended to describe the general level of work being performed.  It is not intended to be all-inclusive.

Job Role: Sales Admin.

Joining Date: Immediately

Employment Status: Full Time

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Delivery and Warehouse Associate | West Valley, Utah

Job Title: Delivery & Warehouse Associate

Date: February 2022

Summary: Allied Business Solutions is currently seeking a Delivery & Warehouse Associate to join our team in West Valley City, Utah. This individual will have experience in delivery and warehouse functions, including ensuring that products and equipment are properly received, selected, set up, and delivered to clients and other branches as assigned. Additional duties include warehouse responsibilities.

Essential Qualifications:

  • Minimum of 1-2 years of related experience.
  • Ability to install hardware/software.
  • Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
  • Strong organization and problem-solving skills.
  • Strong computer skills: Windows-based PC programs; (i.e., Excel, Word, and Outlook).
  • Positive, friendly, and supportive attitude with a superior work ethic.
  • Excellent time management skills, adherence to company policies, programs, and work rules.
  • Responsible, self-motivated, and neat in appearance.

Other Requirements:

  • Physical demands include sitting, squats, bends, lifts up to 50 pounds, and moves during working hours.
  • Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
  • This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
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Account Manager (IT) - Boise, Idaho

Job Title:  Account Manager (IT) – Boise

Summary: Allied Business Solutions is currently seeking an experienced IT Account Manager to join our technical support team in Boise, Idaho. We are looking for a professional who is well-organized, self-motivated, and committed to serving a growing customer base. This position will deliver a high level of customer service and achieve productivity levels in line with Allied’s vision and core values.

General Summary:

The Account Manager’s primary responsibility is to manage clients and their business. As a part of this management, they are responsible for providing a business point of contact for the client. Account Managers will ensure company policy and procedures are followed and maintained.

This position requires a high level of independence, business acumen, strong client service, and skills. Organizational ability is important to keep track of all tasks. Accurate and timely monitoring of client work, service calls, and related documentation is desired.

The Account Manager meets with vCIOs regularly to ensure the client is being serviced appropriately from the sales side of the business.

In addition, in between regular client meetings, the Account Manager is available for product and quick sales.

Key Responsibilities:

  • Primary responsibility is to manage clients and their business while serving as the business point of
  • Ensure company policy and procedures are followed and
  • Manage client retention and
  • Facilitate procurement of products and
  • Assists with the preparation of Quarterly Business Reviews (QBR’s), when
  • Preparation of proposals and accept orders from
  • Maintain proper margin on products
  • Ensure orders are completed in a timely and accurate manner 100% of the
  • Attend sales calls as needed and directed by the
  • Ability to multi-task and quickly adapt to changing priorities, deal with ambiguity and use good judgment in stressful
  • Efficient in time
  • Other duties as

Attributes and Characteristics:

  • Knowledge of the product stack that is available to the
  • Ability to effectively communicate with business owners in a meaningful
  • Maintain a deep and current understanding of each client’s business situation, business needs, and IT environment, translating those needs into service and product requirements.
  • Remain knowledgeable of market and industry trends, competitors, and leading client
  • Track all account activity in the assigned Company system.
  • Identify and action renewals of products and
  • Collaborate with the appropriate departments to develop and maintain a technology plan that supports the client
  • Identify trends and develop strategies to support these
  • Create opportunities, when appropriate, and follow-up
  • Utilize the proposal tool to initiate proposals to
  • Conduct daily sales for clients when received directly from the

Essential Requirements:

  • Detail-oriented with outstanding sales and customer service
  • Dependable, trustworthy, and self-
  • Complies with all IT policies, procedures, and security
  • Establish and maintain positive, productive relationships with operational partners and
  • Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, )
  • Ability to quickly learn new
  • Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution.

Required Qualifications:

  • Bachelors or Associated
  • Must have a minimum of 3+ years of INDUSTRY EXPERIENCE as an Account Manager
  • Ability to work under stress/pressure to meet deadlines and company
  • Proficiency in using MS Office Suite (PowerPoint, Word, Excel, and Outlook).
  • Demonstrates integrity and is widely
  • Excellent communication skills (verbal, written, and presentation skills) and business
  • Personal drive and motivation to achieve
  • Strong organization and problem-solving
  • Workstyle that reflects a positive, friendly, and supportive
  • Excellent time management skills, attention to detail, adherence to company policies, programs, and work

Other Requirements:

  • Physical demands include sits, squats bends, and lifts to 50 pounds and moves during working
  • Standing and walking during working
  • Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its
  • This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Job Role: Account Manager (IT) – Boise Joining Date: Immediately
Employment Status: Full Time Employment Type: Account Management
Monthly Salary Range: DOE Manages Others: No
Current Openings: One Other: N/A
Department: Sales
Degree/Education: Bachelors or Associates degree required.
Apply NowApply Now

Sales Account Manager | Boise, Idaho

Want to work at a fast-growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon, and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox, and M-Files.  Allied continues to grow every year by providing state-of-the-art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multifunctional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

  • Ability to perform without supervision
  • 4-year degree or equivalent office equipment/copier sales experience
  • A strong work ethic
  • Excellent communication skills
  • Excellent computer skills
  • Excellent time management skills

Why You’ll Love Working at Allied:

  • Superior compensation package base salary plus commission
  • Fun and exciting work environment
  • 401k 100% vested program
  • Health, vision and dental benefits
  • Life Insurance
  • FSA Program
Apply NowApply Now

Sales Account Manager | Salt Lake City, Utah

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

  • Ability to perform without supervision
  • 4 year degree or equivalent office equipment/copier sales experience
  • A strong work ethic
  • Excellent communication skills
  • Excellent computer skills
  • Excellent time management skills

Why You’ll Love Working at Allied:

  • Superior compensation package base salary plus commission
  • Fun and exciting work environment
  • 401k 100% vested program
  • Health, vision and dental benefits
  • Life Insurance
  • FSA Program
Apply NowApply Now

Sales Account Manager | Idaho Falls, Idaho

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

  • Ability to perform without supervision
  • 4 year degree or equivalent office equipment/copier sales experience
  • A strong work ethic
  • Excellent communication skills
  • Excellent computer skills
  • Excellent time management skills

Why You’ll Love Working at Allied:

  • Superior compensation package base salary plus commission
  • Fun and exciting work environment
  • 401k 100% vested program
  • Health, vision and dental benefits
  • Life Insurance
  • FSA Program
Apply NowApply Now

Sales Account Manager | Pocatello, Idaho

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

  • Ability to perform without supervision
  • 4 year degree or equivalent office equipment/copier sales experience
  • A strong work ethic
  • Excellent communication skills
  • Excellent computer skills
  • Excellent time management skills

Why You’ll Love Working at Allied:

  • Superior compensation package base salary plus commission
  • Fun and exciting work environment
  • 401k 100% vested program
  • Health, vision and dental benefits
  • Life Insurance
  • FSA Program
Apply NowApply Now

What's Special About Us?

✔   We LOVE to have FUN

   We WORK hard and PLAY hard as a team

   We RECOGNIZE & REWARD performance

   We put the CUSTOMER first

Allied Business Solutions is an award-winning Managed Services Provider of business technology solutions. We provide large and small organizations with access to best of breed business technologies and services to help them reduce their costs, become more productive and avoid today’s data security threats.

In 2021, we were awarded the honoree badge of “BEST PLACES TO WORK IN IDAHO” which speaks to our culture and our values.  We believe it’s our people that make the difference for our customers and our company.

We’re proud to be recognized as one of Idaho’s largest independent provider of office technology products and services with a solid track record of growth.

We are an equal opportunity employer that prides itself on providing customers with the very best sales, service and support staff in our industry.

2021 best places to work idaho logo

If you’re a talented, career-minded individual who shares our commitment to our valued customers, we invite you to apply for a position in sales, service or administration with us!

We Offer

Competitive Wages with Benefits
Professional Training
Upward Mobility
Progressive Work Environment
Company Events & Recognition