Careers

Job Title: Account Manager

Allied Business Solutions is currently seeking an Account Manager to join our team in Boise. The Account Manager’s primary responsibility is to manage base of IT Clients and their business. As a part of this management, they are responsible for providing a business point of contact for the client. They report to the Service Manager.  Account Managers will ensure company policy and procedures are followed and maintained. This position requires a high level of independence, business acumen, strong client service and skills. Organizational ability is important to keep track of all tasks.  Accurate and timely monitoring of client work, service calls, and related documentation is desired.

The Account Manager meets with VCIOs regularly to ensure the client is being serviced appropriately from the sales side of the business. In addition, in between regular client meetings, the Account Manager is available for product and quick sales.

Responsibilities:

• Knowledge of the product stack that is available to the client.
• Able to pick vendors and supplier to get the best prices on the best products for the product stack.
• Ability to effectively communicate with business owners in a meaningful way.

• Maintain a deep and current understanding of each client’s business situation, business needs and IT environment, translating those needs into service and product requirements.

• Remain knowledgeable of market and industry trends, competitors, and leading client strategies.
• Track all account activity in the Professional Services Automation (PSA) system.
• Identify and action renewals of product and software.
• Collaborate with the appropriate departments to develop and maintain a technology plan that supports client needs.

• Identify trends and develop strategies to support these trends.
• Create opportunities, when appropriate and follow-up activities.
• Utilize the proposal tool to initiate proposals to clients.
• Conducts daily sales for clients when received directly from the client. (churn and burn, mouse, keyboards, etc.)
• Other duties as assigned.

Requirements:

• Client Retention and Client Satisfaction.
• Procurement of product and software.
• Manages our relationship with assigned clients and to that end, supports the VCIOs.
• Assist with the preparation of QBRs, when needed. (Quarterly Business Reviews)
• Preparation of proposals and acceptance of orders from clients.
• Maintain proper margin on products ordered.Insure orders are completed in a timely and accurate manner 100% of the time.

Essential Qualifications:

• Bachelors or Associates degree.
• 1-3 years related experience OR Equivalent combination of education and experience.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title: Lease Coordinator

Allied Business Solutions is currently seeking an experienced, motivated, and highly organized individual to join our Sales Administration team in Boise.  Candidate must excel in a fast-paced environment and be able to manage multiple projects and competing priorities with excellence and efficiency.

Responsibilities:

• Support order coordinators and sales staff for all branches.
• Process credit approvals: Credit Apps: tracking and weekly reporting.
• Request and submit buyouts/upgrades internally and externally.
• Manage all lease returns letter of intent, return instructions received and ensure equipment is returned timely.
• Ensure M-Files Lease Return Workflow is up to date – Weekly review with manager.
• Complete customer CSAs (current state of account) for assigned accounts, as requested.
• Maintain customer databases and ensure accuracy of account information.
• Answer incoming calls and route appropriately.
• Use internal CRM, Document Management and eAutomate systems.
• Develop working relationships with internal and external customers.
• Backup Order Coordinators.
• Other duties as assigned.

Requirements:

• Outstanding interpersonal skills.
• Well-organized and responsible with aptitude in problem-solving.
• Strong data entry skills with an eye for detail and accuracy.
• Ability to work independently and within a transformational team environment.
• Ability to capture and document business and reporting requirements.
• Detail oriented with outstanding customer service skills.

• Dependable, trustworthy and self-motivated

Essential Qualifications:

• Associate’s or Bachelor’s degree in business or equivalent knowledge/experience, preferred.
• Minimum of 2-3 years in sales administration/customer service focused role.
• Financing
• Attention to detail and high level of accuracy.
• Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
• Strong organization and problem-solving skills.
• Strong computer skills: Windows based PC programs; (i.e. Excel, Word, and Outlook).
• Positive, friendly and supportive attitude.
• Excellent time management skills, adherence to company policies, programs and work rules.
• Highly motivated, self-directed and results driven.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time.  Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed.  It is not intended to be all-inclusive.

Job Title: Sales Coordinator

Summary: Allied Business Solutions is currently seeking an experienced, motivated and highly organized individual to join our Sales Administration team in Boise. This individual will be assigned to various accounts working in partnership with the Territory Sales Professionals. This position offers a tremendous training and development opportunity for someone to grow and refine their sales administration and operational skills. Candidate must excel in a fast-paced environment and be able to manage multiple projects and competing priorities with excellence and efficiency.

Responsibilities:

• Coordinator all sales in assigned territory ensuring documents are completed, accurate and ready for finance team.
• Partner with Leasing Coordinator on necessary financial information.
• Contact customer within 24 business hours from receipt of order.
• Schedule installation / pickup of product(s) with customer and manage through until completion.
• Develop working relationships with internal and external customers.
• Assist sales team with setting up new customers.
• Maintain customer databases and ensure accuracy of account information.
• Use internal CRM and order fulfillment system.
• Other duties as assigned.

Requirements:

• • Outstanding interpersonal skills.
  • Well-organized and responsible with aptitude in problem-solving.
  • Strong data entry skills with an eye for detail and accuracy.
  • Ability to work independently and within a transformational team environment.
  • Ability to capture and document business and reporting requirements.
  • Detail oriented with outstanding customer service skills.
  • Dependable, trustworthy and self-motivated.

  
  Essential Qualifications:

  • Associate’s or Bachelor’s degree in business or equivalent knowledge/experience, preferred.
  • Minimum of 2-3 years in sales administration/customer service focused role.
  • Attention to detail and high level of accuracy.
  • Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
  • Strong organization and problem-solving skills.
  • Strong computer skills: Windows based PC programs; (i.e. Excel, Word, and Outlook).
  • Positive, friendly and supportive attitude.
  • Excellent time management skills, adherence to company policies, programs and work rules.
  • Highly motivated, self-directed and results driven.

  Other Requirements:

  • Physical demands include sits, squats, bends, lifts and moves during working hours.
  • Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
  • This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
  Apply NowApply Now

Job Title:Tier I Dispatch Support Technician – Boise

Summary: Allied Business Solutions is currently seeking an experienced Tier I Dispatch Support Technician to
join our service team in Boise, Idaho. We are looking for a positive, well-organized, self-motivated
professional to service a growing customer base. This position will deliver a high level of customer
service and achieve productivity levels in line with Allied’s vision and core values.
Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Triage, prioritize, manage and report on help desk tickets / resolutions.
• Use various systems, software and hardware tools to identify and diagnose devise health status and identify problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Collaborate with management to champion efficient workflows and processes.
• ConnectWise experience preferred.
• Dispatcher for service calls to B2B clients.
• Dispatching technicians: providing addresses, pickup numbers, appointment times, etc.
• Tracking and tracing: monitoring technician location and ensuring timeliness for appointments.
• Data Entry: entering service call information in operations system, technician information, arrival, and departure times, etc.
• Provide excellent customer service: providing updates to customers notifying of late service calls, answering incoming phone calls for dispatch, help desk, etc.
• Maintaining various logs and inventories.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.
• Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)

Essential Qualifications:

• Must have a minimum of 2-3 years INDUSTRY EXPERIENCE in networking for consideration.
• Ability to work under stress/pressure to meet deadlines and company objectives.
• Knowledge of network protocols, configurations and understanding of LAN/WAN operations including VPN, VLANs, NAT and Trunking.
• Proficiency in Windows 10, Windows 2012 R2 and 2016, Active directory, GPO, Exchange, SharePoint, Terminal Server, SQL and HyperV.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.
• Work style that reflects a positive, friendly and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs and work rules
• Ability to learn new computer software.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

Job Title: Regional Sales Manager

Summary: Allied Business Solutions is currently seeking an experienced Regional Sales Manager to join our sales team in Salt Lake City, Utah. The candidate will have a proven success in selling digital office equipment and software solutions, including multifunctional products that copy, print, and fax/scan. The Regional Sales Manager is a full-time management position responsible for leadership, profitability, growth, and direction of all sales activity within an assigned market. The position will provide proactive leadership to a remote sales team to achieve maximum profitability and productivity in line with company vision and values.

Responsibilities:

• Develop a plan that includes goals, objectives and strategies that ensure budget attainment of sales goals, margins, and direct selling expenses to meet profit and revenue goals.
• Lead, motivate, and counsel the sales team, to meet or exceed budgeted sales revenue, gross profit, unit placement, expense, and equipment contribution projections.
• Implement sales and/or marketing strategy.
• Create a successful sales culture while building a strong team that is customer service oriented.
• Responsible for the performance and development of the sales representatives.
• Ensure sales representatives meet or exceed all activity standards for prospecting calls, appointments, demonstrations/presentations and closing of sales.
• Set examples for sales representatives in the area of personal character, emotional commitment, organizational skills, selling skills and work habits.
• Conduct regular coaching and counseling sessions that build sales team motivation and selling skills.
• Train and coach sales team through observing and documenting performance, providing feedback and providing appropriate recognition and counseling.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Experience being a strategic member of the sales management team who contributes significantly to growth and development of Allied Business Solutions.

Essential Qualifications:

• Must have a minimum of 3-5 years’ INDUSTRY EXPERIENCE for consideration.
• Ability to work under stress/pressure to meet deadlines and financial objectives.
• Ability to travel to customer sites, off-site meetings, company related functions, etc. with short notice.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel, and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• A record of meeting goals and revenue targets with personal drive and internal motivation toward high achievement.
• Organizational skills and ability to pull resources together and facilitate a group from service, finance, and operations to formulate account strategies.
• Personal drive and motivation to achieve goals and revenue targets.
• Ability to work collaboratively and effectively in a high performing team-oriented environment.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.
• Leadership style that reflects a positive, friendly and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs and work rules.

Other Requirements:

• Physical demands include: sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title:Tier II Support Technician – Boise

Allied Business Solutions is currently seeking an experienced Tier II Support Technician to join our
service team in Boise, Idaho. We are looking for a positive, well-organized, self-motivated
professional to service a growing customer base. This position will deliver a high level of customer
service and achieve productivity levels in line with Allied’s vision and core values.

Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Provide senior level technical support to end users for issues not resolved at Tier I / Tier II.
• Triage, prioritize, manage and report on help desk tickets / resolutions.
• Use various systems, software and hardware tools to identify and diagnose devise health status and identify problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Collaborate with management to champion efficient workflows and processes.
• ConnectWise experience preferred.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.
• Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)

Essential Qualifications:

• Must have a minimum of 10+ years INDUSTRY EXPERIENCE in networking for consideration.
• Ability to work under stress/pressure to meet deadlines and company objectives.
• Knowledge of network protocols, configurations and understanding of LAN/WAN operations including VPN, VLANs, NAT and Trunking.
• Proficiency in Windows 10, Windows 2012 R2 and 2016, Active directory, GPO, Exchange, SharePoint, Terminal Server, SQL and HyperV.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.
• Work style that reflects a positive, friendly and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs and work rules
• Ability to learn new computer software.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties
  and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

Job Title: Sales Manager

Summary: Allied Business Solutions is currently seeking an experienced Sales Manager to join our sales team in Eastern Idaho.  The candidate will have a proven success in selling digital office equipment and software solutions, including multifunctional products that copy, print, and fax/scan.  This position will have deliver a proactive leadership style to achieve maximum profitability and productivity in line with Allied’s vision and core values.

Responsibilities:

• Develop a plan that includes goals, objectives and strategies that ensure maximum profitability and productivity within an assigned territory.
• Lead, motivate and counsel assigned sales team, to meet or exceed budgeted sales revenue, gross profit, unit placement, expense and equipment contribution projections.
• Create a successful sales culture while building a strong team that is customer service oriented.
• Assist sales representatives in preparation of proposals and presentations.
• Ensure sales representatives meet or exceed all activity standards for prospecting calls, appointments, demonstrations/presentations and closing of sales.
• Set examples for sales representatives in the area of personal character, emotional commitment, organizational skills, selling skills and work habits.
• Conduct regular coaching and counseling sessions that build sales team motivation and selling skills.
• Train and coach sales team through observing and documenting performance, providing feedback and providing appropriate recognition and counseling.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Experience being a strategic member of the sales management team who contributes significantly to growth and development of Allied Business Solutions.

Essential Qualifications:

• Must have a minimum of 3-5 years’ INDUSTRY EXPERIENCE for consideration.
• Ability to work under stress/pressure to meet deadlines and financial objectives.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals and revenue targets.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.
• Leadership style that reflects a positive, friendly and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs and work rules.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title: Xerox Production Technician

Summary: Allied Business Solutions is currently seeking an experienced high-energy individual with outstanding interpersonal skills and proven track record to support Xerox Office Production equipment.   This individual will join our service team in Salt Lake City, Utah.  If you are a positive, well-organized, self-motivated professional who thrives on providing exemplary customer support to a growing customer base, apply today.

Responsibilities:

• Repair and perform preventative maintenance on production digital copiers and presses. Troubleshoot network printing and network scanning capabilities of digital multifunctional equipment.
• Deliver outstanding customer service to our internal and external clients. It is imperative that client’s copiers and printers are working correctly, and that our clients receive top-notch service at all times.
• Focus on key productivity objectives including customer service scores, gross calls per day, efficiency ratings, and response time commitments.
• Administers training on Xerox family of products to end users.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all policies and procedures and security standards.

Essential Qualifications:

• Must have a minimum of 5-7+ years technical industry experience for consideration.
• Ability to work under stress/pressure to meet deadlines and company objectives.
• Superior time management skills and reliability, attention to detail, adherence to company policies, programs and work rules.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.
• Work style that reflects a positive, friendly and supportive attitude.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Must be able to lift up to 50 lbs.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program