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Account Manager (IT)
Job Title: Account Manager (IT)
Date: 2022
Summary: Allied Business Solutions is currently seeking an experienced IT Account Manager to join our technical support team in Boise, Idaho. We are looking for a professional who is well-organized, self-motivated, and committed to serving a growing customer base. This position will deliver a high level of customer service and achieve productivity levels in line with Allied’s vision and core values. General Summary:
General Summary:
The Account Manager’s primary responsibility is to manage clients and their businesses. As a part of this management, they are responsible for providing a business point of contact for the client. Account Managers will ensure company policy and procedures are followed and maintained. This position requires a high level of independence, business acumen, strong client service, and skills. Organizational ability is important to keep track of all tasks. Accurate and timely monitoring of client work, service calls, and related documentation is desired. The Account Manager meets with vCIOs regularly to ensure the client is being serviced appropriately from the sales side of the business. In addition, in between regular client meetings, the Account Manager is available for product and quick sales.
Key Responsibilities:
- Primary responsibility is to manage clients and their businesses while serving as the business point of contact.
- Ensure company policy and procedures are followed and maintained.
- Manage client retention and satisfaction.
- Facilitate procurement of products and software. •
- Assists with the preparation of Quarterly Business Reviews (QBR’s), when needed.
- Preparation of proposals and accept orders from clients.
- Maintain proper margin on products ordered.
- Ensure orders are completed in a timely and accurate manner 100% of the time.
- Attend sales calls as needed and directed by the CEO.
- Ability to multitask and quickly adapt to changing priorities, deal with ambiguity and use good judgment in stressful situations.
- Efficient in time management.
Attributes and Characteristics:
- Knowledge of the product stack that is available to the client.
- Ability to effectively communicate with business owners in a meaningful way.
- Maintain a deep and current understanding of each client’s business situation, business needs, and IT environment, translating those needs into service and product requirements.
- Remain knowledgeable of market and industry trends, competitors, and leading client strategies.
- Track all account activity in the assigned Company system.
- Identify and action renewals of products and software.
- Collaborate with the appropriate departments to develop and maintain a technology plan that supports client needs.
- Identify trends and develop strategies to support these trends.
- Create opportunities, when appropriate, and follow-up activities.
- Utilize the proposal tool to initiate proposals to clients.
- Conduct daily sales for clients when received directly from the client.
Essential Requirements:
- Detail-oriented with outstanding sales and customer service skills.
- Dependable, trustworthy, and self-motivated.
- Complies with all IT policies, procedures, and security standards.
- Establish and maintain a positive, productive relationship with operational partners and staff.
- Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)
- Ability to quickly learn new technologies.
- Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution is.
Required Qualifications:
- Bachelors or Associated degree. Must have a minimum of 3+ years of INDUSTRY EXPERIENCE in an Account Manager position.
- Ability to work under stress/pressure to meet deadlines and company objectives.
- Proficiency in using MS Office Suite (PowerPoint, Word, Excel, and Outlook).
- Demonstrates integrity and is widely trusted.
- Excellent communication skills (verbal, written, and presentation skills) and business acumen.
- Personal drive and motivation to achieve goals.
- Strong organization and problem-solving skills.
- A work style that reflects a positive, friendly, and supportive attitude.
- Exceptional time management skills, attention to detail, adherence to company policies, programs, and work rules.
Other Requirements:
- Physical demands include sitting, squats bending, lifting to 50 pounds, and moving during working hours. •
- Standing and walking during working hours.
- Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
- This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Employment Status: Full Time
Job Role: 3+ years of Account Management
Years of Experience: 1-year dispatch experience preferred
Career Level: Entry
Degree/Education: Bachelor’s or Associates’s degree required
Joining Date: Immediately
Sales Account Manager | Boise, Idaho
Want to work at a fast-growing independent company?
Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon, and Utah. We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox, and M-Files. Allied continues to grow every year by providing state-of-the-art technology and superior customer service to businesses.
Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multifunctional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.
What You Bring to the Team:
- Ability to perform without supervision
- 4-year degree or equivalent office equipment/copier sales experience
- A strong work ethic
- Excellent communication skills
- Excellent computer skills
- Excellent time management skills
Why You’ll Love Working at Allied:
- Superior compensation package base salary plus commission
- Fun and exciting work environment
- 401k 100% vested program
- Health, vision and dental benefits
- Life Insurance
- FSA Program
Sales Account Manager | Salt Lake City, Utah
Want to work at a fast growing independent company?
Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah. We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files. Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.
Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.
What You Bring to the Team:
- Ability to perform without supervision
- 4 year degree or equivalent office equipment/copier sales experience
- A strong work ethic
- Excellent communication skills
- Excellent computer skills
- Excellent time management skills
Why You’ll Love Working at Allied:
- Superior compensation package base salary plus commission
- Fun and exciting work environment
- 401k 100% vested program
- Health, vision and dental benefits
- Life Insurance
- FSA Program
Sales Account Manager | Idaho Falls, Idaho
Want to work at a fast growing independent company?
Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah. We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files. Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.
Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.
What You Bring to the Team:
- Ability to perform without supervision
- 4 year degree or equivalent office equipment/copier sales experience
- A strong work ethic
- Excellent communication skills
- Excellent computer skills
- Excellent time management skills
Why You’ll Love Working at Allied:
- Superior compensation package base salary plus commission
- Fun and exciting work environment
- 401k 100% vested program
- Health, vision and dental benefits
- Life Insurance
- FSA Program
Sales Account Manager | Pocatello, Idaho
Want to work at a fast growing independent company?
Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah. We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files. Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.
Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.
What You Bring to the Team:
- Ability to perform without supervision
- 4 year degree or equivalent office equipment/copier sales experience
- A strong work ethic
- Excellent communication skills
- Excellent computer skills
- Excellent time management skills
Why You’ll Love Working at Allied:
- Superior compensation package base salary plus commission
- Fun and exciting work environment
- 401k 100% vested program
- Health, vision and dental benefits
- Life Insurance
- FSA Program
What's Special About Us?
✔ We LOVE to have FUN
✔ We WORK hard and PLAY hard as a team
✔ We RECOGNIZE & REWARD performance
✔ We put the CUSTOMER first
Allied Business Solutions is an award-winning Managed Services Provider of business technology solutions. We provide large and small organizations with access to best of breed business technologies and services to help them reduce their costs, become more productive and avoid today’s data security threats.
In 2021, we were awarded the honoree badge of “BEST PLACES TO WORK IN IDAHO” which speaks to our culture and our values. We believe it’s our people that make the difference for our customers and our company.
We’re proud to be recognized as one of Idaho’s largest independent provider of office technology products and services with a solid track record of growth.
We are an equal opportunity employer that prides itself on providing customers with the very best sales, service and support staff in our industry.
