Careers

Job Title:  Dispatcher – Boise
Summary: Allied Business Solutions is currently seeking a Dispatch Associate to join our operations team in Boise, Idaho.

Responsibilities:
• Dispatcher for Service calls to B2B clients.
• Dispatching technicians: providing addresses, pickup numbers, appointment times, etc.
• Tracking and tracing: monitoring technician location and ensuring timeliness for appointments
• Data Entry: entering service call information in operations system, technician information, arrival and departure times, etc.
• Provide excellent customer service: providing updates to customers, notifying of late service calls, answering incoming phone calls for dispatch, help desk, etc.
• Maintaining various logs and inventories.
• Coordinating with other departments as needed.
• Perform all other dispatch related functions.
• Other duties as assigned.
Requirements:
• Outstanding interpersonal skills.
• Well-organized and responsible with an aptitude in problem-solving.
• Strong data entry skills with an eye for detail and accuracy.
• Ability to work independently and within a transformational team environment.
• Ability to capture and document business and reporting requirements.
• Detail oriented with outstanding customer service skills.
• Dependable, trustworthy and self-motivated.
• Experience and proficient use of Microsoft Office Suites.

Job Title: Human Resources Coordinator – Boise
Summary: Allied Business Solutions is currently seeking an experienced, motivated, and highly organized HR
Coordinator to join our team in Boise. The candidate must excel in a fast-paced environment and be
able to manage multiple projects and competing priorities with excellence and efficiency.

Responsibilities:
• Support Allied in the execution of HR projects and initiatives to support business goals.
• Focus on a wide range of human resource functions including staffing, benefits, compliance, and ensuring all
employees are well informed of human resource policies and programs.
• Prepare new hire packets and coordinate the online onboarding process.
• Assist in coordinating various staffing procedures such as processing employee life-cycle changes (hires,
terminations, promotions, status changes, etc.) maintaining and updating employee files, both paper and
electronic.
• Enter data in the payroll system and HR vault, maintaining the integrity of data of HR files.
• Perform routine auditing of employee files including I-9 and benefit files.
• Answer requests affiliated with HR role such as employment verification, employee payroll questions, benefits
questions, etc.
• Cover front desk receptionist role when out of the office including greeting clients, answering the phone, maintaining
security procedures, handling mail, etc.
• Contribute to the development of Allied’s team members.
• Mentor and train, as needed.
• Edit and update training materials.
• Other duties as assigned.
Requirements:
• Outstanding interpersonal skills.
• Maintaining frequent and professional employee communications and responding quickly to requests.
• Well-organized and responsible with an aptitude in problem-solving.
• Sense of ethics, integrity, and confidentiality with regard to employee and business issues.
• Strong data entry skills with an eye for detail and accuracy.
• Ability to work independently and within a transformational team environment.
• Ability to capture and document business and reporting requirements.
• Strong detail orientation and be a solutions-oriented team player who takes initiative and is accountable for their
own results.
• Dependable, trustworthy, and self-motivated.

Job Title:  Supply Coordinator – Boise
Summary: Allied Business Solutions is currently seeking a Supply Coordinator to join our admin team in Boise, ID location. The Supply Coordinator will be an enthusiastic and goal-oriented person with the drive to contribute in managing and processing all supply orders for Allied Business Solutions. You will be responsible for maintaining ongoing business relationships, and building new customer relationships, while providing unbeatable customer service with a positive attitude.  An effective coordinator must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone and in person.

Responsibilities:

• Upselling customers for supply needs.
• Build and maintain relationships, existing business relationships.
• Ability to grow; continually learning about new products and services while being brand ambassador.
• Must be able to react to changes productively and handle miscellaneous tasks as assigned.
• Data entry. Enter and update customer information in the database.
• Keep records of calls and note useful information.
• Take and process orders in an accurate manner.
• Address and resolve order discrepancies.
• Handle grievances to preserve the company’s reputation.
• Advise Manager when areas of the department are not in satisfactory condition.
• Other duties as assigned.
• Manage print audit.

Requirements:

• Detail oriented with outstanding customer service skills.
• Dependable, trustworthy, and self-motivated.
• Ability to work independently, but also be a part of a sales team.
• Excellent time management skills and reliability.
• Self-motivated and driven to create your own desired income.
• Ability to communicate information quickly and effectively to customers and other staff members.
• Strong sales skills.
• Creative and forward thinking. New growth will require creativity.
• Outgoing and professional personality.
• Comfortable with Microsoft office and answering phone calls

Essential Qualifications:

• Bachelor’s degree or equivalent preferred.
• Prefer 1-2 years’ of experience in an administrative support role.
• Ability to thrive in an ambiguous environment and when given a deadline have the ability to get it done.
• Proficiency in using MS Office Suite (Word, Excel, and Outlook).
• Excellent communication skills (verbal, written and presentation skills).
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Attention to detail, adherence to company policies, programs and work rules required.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Title:  Tier II Support Technician – Boise
Summary: Allied Business Solutions is currently seeking an experienced Tier II Support Technician to join our service team in Boise, Idaho. We are looking for a positive, well-organized, self-motivated professional to service a growing customer base. This position will deliver a high level of customer service and achieve productivity levels in line with Allied’s vision and core values.

Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Provide senior level technical support to end users for issues not resolved at Tier 1.
• Triage, prioritize, manage and report on help desk tickets/resolutions.
• Use various systems, software and hardware tools to identify and diagnose device health status and problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Collaborate with management to champion efficient workflows andprocesses.
• ConnectWise experience preferred.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.
• Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc)

Essential Qualifications:

• Must have a minimum of 5+ years INDUSTRY EXPERIENCE in networking for consideration.
• Ability to work under stress/pressure to meet deadlines and company objectives.
• Knowledge of network protocols, configurations and understanding of LAN/WAN operations including VPN, VLANs, NAT and Trunking.
• Proficiency in Windows 10, Windows 2012 R2 and 2016, Active directory, GPO, Exchange, SharePoint, Terminal Server, SQL and HyperV.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.

• Work style that reflects a positive, friendly and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs and work rules.
• Ability to learn new computer software.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being It is not intended to be all- inclusive.

Job Title: Tier III IT Support Technician
Summary: Allied Business Solutions is currently seeking an experienced Tier III IT Support Technician to join our service team in Boise, Idaho. We are looking for a positive, well-organized, self-motivated professional to service a growing customer base. This position will deliver a high level of customer service and achieve productivity levels in line with Allied’s vision and core values.

Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Provide senior level technical support to end users for issues not resolved at Tier I / Tier II.
• Triage, prioritize, manage and report on help desk tickets / resolutions.
• Use various systems, software and hardware tools to identify and diagnose devise health status and identify problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Efficient in time management.
• Collaborate with management to champion efficient workflows and processes.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.
• Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)

Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Provide senior level technical support to end users for issues not resolved at Tier I / Tier II.
• Triage, prioritize, manage and report on help desk tickets / resolutions.
• Use various systems, software and hardware tools to identify and diagnose devise health status and identify problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Efficient in time management.
• Collaborate with management to champion efficient workflows and processes.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.

Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)

Job Title:Tier I Dispatch Support Technician – Boise

Summary: Allied Business Solutions is currently seeking an experienced Tier I Dispatch Support Technician to
join our service team in Boise, Idaho. We are looking for a positive, well-organized, self-motivated
professional to service a growing customer base. This position will deliver a high level of customer
service and achieve productivity levels in line with Allied’s vision and core values.
Responsibilities:

• Build knowledge base by managing formulation of new documentation that describes technical fixes.
• Triage, prioritize, manage and report on help desk tickets / resolutions.
• Use various systems, software and hardware tools to identify and diagnose devise health status and identify problems.
• Ability to multi-task and quickly adapt to changing priorities.
• Collaborate with management to champion efficient workflows and processes.
• ConnectWise experience preferred.
• Dispatcher for service calls to B2B clients.
• Dispatching technicians: providing addresses, pickup numbers, appointment times, etc.
• Tracking and tracing: monitoring technician location and ensuring timeliness for appointments.
• Data Entry: entering service call information in operations system, technician information, arrival, and departure times, etc.
• Provide excellent customer service: providing updates to customers notifying of late service calls, answering incoming phone calls for dispatch, help desk, etc.
• Maintaining various logs and inventories.
• Other duties as assigned.

Requirements:

• Detail oriented with outstanding sales and customer service skills.
• Dependable, trustworthy and self-motivated.
• Complies with all IT policies, procedures and security standards.
• Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)

Essential Qualifications:

• Must have a minimum of 2-3 years INDUSTRY EXPERIENCE in networking for consideration.
• Ability to work under stress/pressure to meet deadlines and company objectives.
• Knowledge of network protocols, configurations and understanding of LAN/WAN operations including VPN, VLANs, NAT and Trunking.
• Proficiency in Windows 10, Windows 2012 R2 and 2016, Active directory, GPO, Exchange, SharePoint, Terminal Server, SQL and HyperV.
• Proficiency in using MS Office Suite (PowerPoint, Word, Excel and Outlook).
• Excellent communication skills (verbal, written and presentation skills) and business acumen.
• Personal drive and motivation to achieve goals.
• Must have a valid driver’s license and minimum levels of auto insurance coverage.
• Strong organization and problem-solving skills.
• Work style that reflects a positive, friendly and supportive attitude.
• Excellent time management skills, attention to detail, adherence to company policies, programs and work rules
• Ability to learn new computer software.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

• Ability to perform without supervision
• 4 year degree or equivalent office equipment/copier sales experience
• A strong work ethic
• Excellent communication skills
• Excellent computer skills
• Excellent time management skills

Why You’ll Love Working at Allied:

• Superior compensation package base salary plus commission
• Fun and exciting work environment
• 401k 100% vested program
• Health, vision and dental benefits
• Life Insurance
• FSA Program