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Branch Administrator - Pocatello

Job Title: Branch Administrator—Pocatello

Date: October 2022

Summary:

Allied Business Solutions is currently seeking a Branch Administrator, to join our team in Pocatello, Idaho. This role provides a high level of customer service as well as expertise in warehouse functions. The ability to work independently with little to no supervision is crucial. Excellent communication and maintaining relationships will be critical as this position will serve as the point of contact for the day-to-day administrative and warehouse activities and will interface with clients at all levels, including internal and external.

Key Responsibilities:

  • In this role, you will report to the Field Service Manager. You will be responsible for all administrative functions throughout the office as well as functions in the warehouse that relay to packing, receiving, lifting, shipping, etc.

CORE FUNCTIONS

  • Open/close office and warehouse during normal business hours.
  • Ensure the office is tidy and presentable, with all necessary stationery and office supplies readily available.
  • Reporting office progress to management and working with them to improve office operations and procedures.
  • Maintain office security by following safety procedures and controlling access to the building.
  • Maintain customer databases and ensure the accuracy of account information.
  • Contact customers within 24 business hours from receipt of the final sales order.
  • Receive, ship, sort, and distribute mail/deliveries.
  • Obtain signed packing slips for goods delivered or loaded, and obtain customer signatures accordingly.
  • Always display strong customer service skills and perform at a level that ensures customer satisfaction.
  • Uphold security and confidentiality of the company and data within the area of responsibility.

ESSENTIAL FUNCTIONS

  • Check in with Service Manager first thing every morning to go over the schedule for the day.
  • Process, package, and ship supply/sales orders accurately and process orders in UPS WorldShip.
  • Sign packing slips to confirm receipt and scan and attach in eAutomate.
  • Attach all documents into eAutomate from the remote warehouses.
  • Deliver supplies to customers as needed and/or relay parts to techs as needed.
  • Obtain signed packing lists and acceptance of delivery paperwork for installed equipment, and scan all for processing upon return to the warehouse after completing RMA when required.
  • Process, distribute, and ship transfer order requests accurately.
  • Participates in taking inventory counts according to company policies/procedures.
  • Receive and label products and distribute incoming inventory items to the correct warehouse/bin.
  • Monitor shipping supply stock and request reorder to purchasing department as needed.
  • Wrap all machines in accordance with the warehouse color wrapping scheme
  • Audit and report inventory while making recommendations on which items to order and restock.
  • Communicate with other departments to ensure products are shipped in a timely manner.
  • Excellent communication skills, including writing, speaking, and active listening.
  • In-depth understanding of industry and company best practices for the warehouse.
  • Comfortable using inventory management software and other organizational computer applications.
  • Physical strength, stamina, and the ability to walk or stand for a long period of time.
  • Other duties as assigned.

You are a great fit if the following apply:

  • Passion for and love of learning.
  • Good problem-solving and strategic planning skills.
  • Excellent time management and organization skills
  • Have a proactive and collaborative approach, you love working with people and people love working with you.
  • Sense of ethics, integrity, and confidentiality about employee and business issues.
  • Strong data entry skills with an eye for detail and accuracy.
  • Ability to work independently and within a transformational team environment.

SKILLS, KNOWLEDGE, AND ABILITIES

  • Minimum of High School Diploma/GED. Associate’s Degree Preferred in Business Operations, Supply Chain Management, procurement, or another related field.
  • Minimum of 2 years of experience in warehouse functions and/or administrative duties.
  • Attention to detail and high level of accuracy.
  • Ability to lift 50 pounds
  • Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
  • Strong organization and problem-solving skills.
  • Strong computer skills: Windows-based PC programs (i.e., Excel, Word, Outlook, etc.)
  • Positive, friendly, and supportive attitude.
  • Exceptional time management skills, and adherence to company policies, programs, and work rules.
  • Highly motivated, self-directed, and results-driven.
  • Sound judgment and ability to remain calm under pressure.

Other Requirements:

  • Physical demands include sits, squats, bends, lifts, and moves during working hours.
  • Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
  • This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Employment Status: Full Time

Job Role: Branch Administrator—Pocatello

Years of Experience: 1-2 years of warehouse or administrative experience

Career Level: Mid-level

Degree/Education: Associate’s degree in business operations, supply chain management, procurement, or another related field. Preferred

Joining Date: Immediately

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Delivery Installation Technician

Job Title:  Delivery Installation Technician

Date: October 2022

Summary:

Allied Business Solutions is currently seeking an experienced Delivery Installation Technician to join our operations team in Boise, Idaho. The candidate will provide exceptional customer service practices and complete assignments to deliver and install equipment accurately and swiftly. Must be computer savvy and skilled at research with hands-on experience with copiers, printers, and scanners.

Responsibilities:

  • Check-in with the Warehouse Manager first thing every morning to go over the delivery schedule for the day.
  • Always ensure the appropriate equipment is being delivered/picked up based on the delivery paperwork.
  • Transport equipment to and from specified destinations with care.
  • Set up equipment and pull appropriate paperwork upon delivery to the customer.
  • Wrap all machines in accordance with the warehouse color wrapping scheme.
  • Deliver supplies to customers as needed and/or relay parts to techs as needed.
  • Collect old toners and pull meter reads from picked-up machines.
  • Inspect and maintain the delivery truck and car’s supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure the vehicles are in proper working condition.
  • Obey traffic laws, and follow established traffic and transportation procedures.
  • Read maps and follow written and verbal geographic directions.
  • Communicate with technicians, sales, and IT personnel according to the policy when delivering to customers.
  • Move equipment within the office, warehouse, showroom, storage, etc.
  • Perform machine moves for customers as directed in delivery calls.
  • Present bills and packing slips for goods delivered or loaded and obtain customer signatures accordingly.
  • Obtain signed packing lists and acceptance of delivery paperwork for installed equipment, and scan all for processing upon return to the warehouse after completing RMA when needed.
  • Report any mechanical problems encountered with vehicles (monthly reports to be turned in to the Warehouse Manager by the 5th of each month).
  • Report delays, accidents, or other traffic and transportation situations, using the company-supplied cell phone, to the technician, customer, and Warehouse Manager as appropriate.
  • Complete work orders via Remote Tech.
  • Always display strong customer service skills and perform at a level that ensures customer satisfaction.
  • Assist with shipping and receiving operations, inventory, warehouse/building maintenance, recycling, etc.
  • Keep the warehouse safe with clear walkways. • Other duties may be assigned from time to time.

Requirements:

  • Must have a valid driver’s license and insurance. Must be insurable.
  • Electrical and mechanical troubleshooting skills are preferred.
  • Detail-oriented with outstanding customer service skills.
  • Dependable, trustworthy, and self-motivated.

Essential Qualifications:

  • Minimum of 2-3 years of related experience.
  • Ability to install hardware/software.
  • Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
  • Strong organization and problem-solving skills.
  • Strong computer skills: Windows-based PC programs (i.e. Excel, Word, and Outlook).
  • Positive, friendly, and supportive attitude.
  • Exceptional time management skills, attention to detail, and adherence to company policies, programs, and work rules.
  • Must hold a valid and clean driver’s license.
  • Responsible, self-motivated, and neat in appearance.

Other Requirements:

  • Physical demands include sits, squats, bends, lifts, and moves during working hours.
  • Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
  • This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Employment Status: Full Time

Job Role: Delivery Installation Technician

Years of Experience: 2-3 years related experience

Career Level: Entry-level

Degree/Education: High School Diploma or equivalent.

Joining Date: Immediately

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Account Manager (IT)

Job Title:  Account Manager (IT)

Date: 2022

Summary: Allied Business Solutions is currently seeking an experienced IT Account Manager to join our technical support team in Boise, Idaho. We are looking for a professional who is well-organized, self-motivated, and committed to serving a growing customer base. This position will deliver a high level of customer service and achieve productivity levels in line with Allied’s vision and core values.

General Summary: 

The Account Manager’s primary responsibility is to manage clients and their businesses. As a part of this management, they are responsible for providing a business point of contact for the client. Account Managers will ensure company policy and procedures are followed and maintained. This position requires a high level of independence, business acumen, strong client service, and skills. Organizational ability is important to keep track of all tasks. Accurate and timely monitoring of client work, service calls, and related documentation is desired. The Account Manager meets with vCIOs regularly to ensure the client is being serviced appropriately from the sales side of the business. In addition, in between regular client meetings, the Account Manager is available for product and quick sales.

Key Responsibilities:

  • Primary responsibility is to manage clients and their businesses while serving as the business point of contact.
  • Ensure company policy and procedures are followed and maintained.
  • Manage client retention and satisfaction.
  • Facilitate procurement of products and software. •
  • Assists with the preparation of Quarterly Business Reviews (QBR’s), when needed.
  • Preparation of proposals and acceptance orders from clients.
  • Maintain proper margin on products ordered.
  • Ensure orders are completed in a timely and accurate manner 100% of the time.
  • Attend sales calls as needed and directed by the CEO.
  • Ability to multitask, quickly adapt to changing priorities, deal with ambiguity, and use good judgment in stressful situations.
  • Efficient in time management.

Attributes and Characteristics:

  • Knowledge of the product stack that is available to the client.
  • Ability to effectively communicate with business owners in a meaningful way.
  • Maintain a deep and current understanding of each client’s business situation, business needs, and IT environment, translating those needs into service and product requirements.
  • Remain knowledgeable of market and industry trends, competitors, and leading client strategies.
  • Track all account activity in the assigned Company system.
  • Identify and action renewals of products and software.
  • Collaborate with the appropriate departments to develop and maintain a technology plan that supports client needs.
  • Identify trends and develop strategies to support these trends.
  • Create opportunities, when appropriate, and follow-up activities.
  • Utilize the proposal tool to initiate proposals to clients.
  • Conduct daily sales for clients when received directly from the client.

Essential Requirements:

  • Detail-oriented with outstanding sales and customer service skills.
  • Dependable, trustworthy, and self-motivated.
  • Complies with all IT policies, procedures, and security standards.
  • Establish and maintain a positive, productive relationship with operational partners and staff.
  • Broad experience within technical areas such as infrastructure, network administration, Operating Systems (MS Windows, etc.)
  • Ability to quickly learn new technologies.
  • Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution is.

Required Qualifications:

  • Bachelors or Associated degree. Must have a minimum of 3+ years of INDUSTRY EXPERIENCE in an Account Manager position.
  • Ability to work under stress/pressure to meet deadlines and company objectives.
  • Proficiency in using MS Office Suite (PowerPoint, Word, Excel, and Outlook).
  • Demonstrates integrity and is widely trusted.
  • Excellent communication skills (verbal, written, and presentation skills) and business acumen.
  • Personal drive and motivation to achieve goals.
  • Strong organization and problem-solving skills.
  • A work style that reflects a positive, friendly, and supportive attitude.
  • Exceptional time management skills, attention to detail, adherence to company policies, programs, and work rules.

Other Requirements:

  • Physical demands include sitting, squats bending, lifting to 50 pounds, and moving during working hours. •
  • Standing and walking during working hours.
  • Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
  • This job description describes the general level of work being performed. It is not intended to be all-inclusive.

Employment Status: Full Time

Job Role: Account Manager (IT)

Years of Experience: 1-year dispatch experience preferred

Career Level:  Entry

Degree/Education: Bachelor’s or Associates’s degree required

Joining Date: Immediately

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Sales Account Manager | Boise, Idaho

Want to work at a fast-growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon, and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox, and M-Files.  Allied continues to grow every year by providing state-of-the-art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multifunctional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

  • Ability to perform without supervision
  • 4-year degree or equivalent office equipment/copier sales experience
  • A strong work ethic
  • Excellent communication skills
  • Excellent computer skills
  • Excellent time management skills

Why You’ll Love Working at Allied:

  • Superior compensation package base salary plus commission
  • Fun and exciting work environment
  • 401k 100% vested program
  • Health, vision and dental benefits
  • Life Insurance
  • FSA Program
Apply NowApply Now

Sales Account Manager | Salt Lake City, Utah

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses. Compensation has a base salary plus commission.

What You Bring to the Team:

  • Ability to perform without supervision
  • 4 year degree or equivalent office equipment/copier sales experience
  • A strong work ethic
  • Excellent communication skills
  • Excellent computer skills
  • Excellent time management skills

Why You’ll Love Working at Allied:

  • Superior compensation package base salary plus commission
  • Fun and exciting work environment
  • 401k 100% vested program
  • Health, vision and dental benefits
  • Life Insurance
  • FSA Program
Apply NowApply Now

Sales Account Manager | Idaho Falls, Idaho

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

  • Ability to perform without supervision
  • 4 year degree or equivalent office equipment/copier sales experience
  • A strong work ethic
  • Excellent communication skills
  • Excellent computer skills
  • Excellent time management skills

Why You’ll Love Working at Allied:

  • Superior compensation package base salary plus commission
  • Fun and exciting work environment
  • 401k 100% vested program
  • Health, vision and dental benefits
  • Life Insurance
  • FSA Program
Apply NowApply Now

Sales Account Manager | Pocatello, Idaho

Want to work at a fast growing independent company?

Allied is one of Idaho’s largest independently owned and operated IT and Office Technology companies with offices located in Idaho, Eastern Oregon and Utah.  We are an Elite company; one of 100, voted Best Places to Work in Idaho 3 years in a row. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, Xerox and M-Files.  Allied continues to grow every year by providing state of the art technology and superior customer service to businesses.

Be part of a great team that generates revenue by calling on new and current customers in a defined geographic territory. Quota revenue is generated by leasing multi-functional copiers, mailing equipment, printers, and software to businesses.  Compensation has a base salary plus commission – guaranteed salary of 60k/year including commissions.

What You Bring to the Team:

  • Ability to perform without supervision
  • 4 year degree or equivalent office equipment/copier sales experience
  • A strong work ethic
  • Excellent communication skills
  • Excellent computer skills
  • Excellent time management skills

Why You’ll Love Working at Allied:

  • Superior compensation package base salary plus commission
  • Fun and exciting work environment
  • 401k 100% vested program
  • Health, vision and dental benefits
  • Life Insurance
  • FSA Program
Apply NowApply Now

What's Special About Us?

✔   We LOVE to have FUN

   We WORK hard and PLAY hard as a team

   We RECOGNIZE & REWARD performance

   We put the CUSTOMER first

Allied Business Solutions is an award-winning Managed Services Provider of business technology solutions. We provide large and small organizations with access to best of breed business technologies and services to help them reduce their costs, become more productive and avoid today’s data security threats.

In 2021, we were awarded the honoree badge of “BEST PLACES TO WORK IN IDAHO” which speaks to our culture and our values.  We believe it’s our people that make the difference for our customers and our company.

We’re proud to be recognized as one of Idaho’s largest independent provider of office technology products and services with a solid track record of growth.

We are an equal opportunity employer that prides itself on providing customers with the very best sales, service and support staff in our industry.

2021 best places to work idaho logo

If you’re a talented, career-minded individual who shares our commitment to our valued customers, we invite you to apply for a position in sales, service or administration with us!

We Offer

Competitive Wages with Benefits
Professional Training
Upward Mobility
Progressive Work Environment
Company Events & Recognition