MANAGED IT RESOURCE GUIDE
Everything You Need to Know About IT Management
Are you searching for a reliable managed IT team to help your business? You may have been considering outsourcing your IT to streamline operations, or your current IT department is overworked and understaffed. Here's everything you need to know about outsourced managed IT.
…and we actually pick up the phone.
24/7/365
Monitoring & remote support
Since 2003
Treasure Valley & beyond
5
Offices · ID · UT · OR
THE BASICS
What Is the Aim of Managed IT?
You know just how critical IT support is to keep your organization running smoothly, and that any hiccups can be costly in terms of money and time. Making IT-based business decisions also needs a knowledgeable consultant on your side.
That's why it's essential to confirm that you have access to the proper IT support when you need it, and that your IT team is equipped with the knowledge and resources to respond quickly to any issues that arise.
With the correct managed IT, your business can be prepared for the ever-changing technology landscape and continue to thrive. Managed IT aims to monitor and administer an organization's information technology systems efficiently.
WHY BUSINESSES TURN TO MANAGED IT
Better security
Weak IT systems make you highly vulnerable to cyber threats, data breaches, and malicious attacks.
Improved productivity
Properly managed IT systems can save time and money and help your business run more efficiently.
Reduced downtime
With the right managed IT solution, you can minimize downtime and make sure your critical tech needs are taken care of as quickly as possible.
Increased reliability
We provide reliable managed IT remedies that help you maximize the efficiency of your systems and better protect your business against potential risks.
OUTSOURCED IT, ANSWERED
The five questions every business owner asks us
01
What are the business benefits of managed IT?
Managed IT helps businesses become more efficient, increase productivity, reduce costs, and increase profitability. It enables organizations to leverage technology to monitor and control system usage, identify potential problems, secure their data, and improve inside and outside stakeholder satisfaction.
Ultimately, managed IT gives businesses a competitive edge by enhancing their IT infrastructure and operations.
03
What does outsourced managed IT include?
Outsourcing managed IT means using a third-party provider to manage all aspects of your organization's technology needs — from network security and data storage to software and hardware maintenance to business IT consulting.
This can provide numerous benefits, including improved efficiency, reduced costs, increased reliability and security, and access to experienced IT personnel.
05
How much time will an outsourced IT department dedicate to my business?
That varies with the complexity of your needs. Transparent IT professionals understand it's critical to deliver quality service within the quoted time allowance. Allied provides ongoing support as well as rapid response times in the case of critical incidents.
02
What level of IT support does your business require?
The IT support your business requires will depend on the size and complexity of your organization. Some industries only need essential technical support and monitoring, while larger organizations may require more complex services — cloud computing, network security, data analytics — plus the compliance standards they need to observe.
We provide comprehensive solutions for all of these needs, offering full IT support or project-based support tailored to the specific requirements of your business.
04
What are the advantages of outsourced IT over an internal department?
Outsourcing IT can reduce costs by eliminating the need to hire, train, and manage IT personnel, and it provides access to experienced professionals with specialized knowledge. The tools needed to monitor and remediate issues are built into the agreement, so you don't have to purchase and maintain them yourself.
In some cases, companies prefer IT personnel onsite. The agility of an outsourced provider works either way — full-service managed IT, or side-by-side with your internal staff through a co-managed IT agreement.
"Your printer shouldn't take PTO. Neither should your technology partner."
— that's a promise.
KNOW THE RISKS
Common challenges that threaten sound IT management
Managed IT is a complex field, and it can pose significant challenges to businesses of any size. We have the expertise to help you navigate the most common pitfalls.
Data loss
Without proper protocols, your business could lose data to accidental deletion, malicious attacks, system failure, or other causes.
Security threats
Poorly managed IT leaves organizations open to malware, phishing scams, and data breaches.
Downtime
Downtime is expensive, so an effectively managed IT plan is essential.
Cloud confusion
With the right managed IT strategy, organizations can handle the complexity of managing their cloud environment.
Productivity problems
Slow systems, unreliable hardware, and inefficient processes drag your whole team down.
Budget constraints
Limited budgets are a constant challenge for IT departments that need more resources or personnel.
START WITH AN ASSESSMENT
How can I assess my current IT management?
The quick and efficient way is to reach out to Allied for an assessment. Our team of professionals reviews ten factors across your environment.
Servers must be kept in optimal condition for smooth operations.
Outages cause massive disruption — power supply and backup have to be reliable.
The physical environment affects performance; careful analysis identifies risks and hazards.
Every system kept current with the latest security patches.
Reliable, secure, and efficient — to avoid costly disruptions.
Securing all systems protects sensitive data and infrastructure.
Configured correctly and securely — an integral part of any plan.
Backups are essential protection against data-loss scenarios.
Documenting the environment is vital for tracking changes and troubleshooting.
Every company needs a written plan in case a disaster occurs.
WHAT'S INCLUDED
The managed IT services we offer
A wide range of managed IT services designed to help businesses simplify operations, improve infrastructure management, and save money.
01
Infrastructure Management
Router, switch, and firewall management to confirm the optimal performance of your IT infrastructure.
02
Strategic Level Support
An assigned vCIO (Virtual Chief Information Officer), unlimited purchasing support, project research and proposals with Professional Services, an IT asset retirement and management plan, and technology road maps.
03
Protection & Preventative Maintenance
Firewall permission log reviews, firewall patch management, external penetration tests, and periodic test data restores.
04
Monitoring & Emergency Support
Network device and traffic monitoring 24/7/365, unlimited remote support 24/7/365, and data recovery services.
05
Compliance & Security Support
Insurance questionnaire completion, plus industry compliance standards review and support.
THE PAYOFF
What results can I expect from proper IT management?
Businesses that partner with us can look forward to improved efficiency and performance of their infrastructure, better data security, and cost savings from proactive management. Here's what you receive.
Technology planning
We help you develop a technology plan tailored to your business's unique needs.
24/7 monitoring
We respond quickly to any issue that arises, keeping disruption to your operations minimal.
Faster response times
Quick, efficient service — you get the help you need when you need it.
Proactive solutions
We continuously monitor the network and look for potential issues before they become significant problems.
Access to professional IT staff
Our staff is knowledgeable in every area of managed IT, from network security and data recovery to infrastructure management.
Predictable spending
Predictable monthly spending on managed IT — no surprise invoices.
OPEX vs. CAPEX
We help you optimize your IT budget. OPEX is the ongoing cost of running the business; CAPEX is the one-time cost of acquiring or upgrading physical assets. OPEX is incurred regularly — CAPEX is a large, infrequent expense.
Vendor management
Vendor accountability and insight into their performance, so you get the best service for your money.
Peace of mind
Your infrastructure is in good hands. Our team keeps your systems running smoothly and securely — one less thing to worry about.
HOW WE HELP
How can we help with your IT management needs?
We understand the unique challenges organizations face with managed IT, and we're here to help. Our Managed Services Plans cover everything from developing and implementing an IT strategy, to implementing required industry compliance standards, to managing and maintaining every aspect of your IT environment.
Your business will also gain access to top-of-the-line technology managed by industry experts. Our goal is to help you focus on your core operations and leave the managed IT to us.
With easy-to-understand guidance and rapid response times, you can be sure your IT systems are up and running securely at peak performance.
Comprehensive IT strategic planning — from initial assessment to implementation.
Proactive monitoring and maintenance of hardware, software, and networks.
Technical support for troubleshooting and resolving technical issues.
Data security services — including risk assessment, data protection, and disaster recovery planning and remediation.
Cloud computing services — from strategy and planning to execution and ongoing support.
Networking solutions — optimize your network for maximum performance, security, and efficiency.
Allied Business Solutions is your solution for whatever complication your business faces with IT
Our team provides specialized solutions to keep your data, networks, and computers safe and secure. We offer data backup and recovery, managed network services, IT security and support, and consulting services.
We'll customize a plan that meets your requirements regardless of the size or needs of your business. Our expert technical staff is available around the clock for easy-to-understand guidance and rapid response times — so you can focus on your core operations and leave the managed IT to us.
PARTNER WITH AN EXPERT
Scale Your Business
Without Limitations
Running a successful business takes more than hard work and dedication — it takes the right resources. We provide high-quality managed IT for businesses of all sizes in Boise, Idaho Falls, Ontario, Pocatello, and Salt Lake City, tailored to what your business actually needs.
The future success of your business starts here.